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Lexus of North Miami

North Miami, FL

4.6
3,257 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,257 reviews

April 06, 2019

Excellence Lexus of N Miami, are genuinely kind people who works with their customer to achieve happiness when they come in it is a true amazing experience. More

by BaileyRocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val McKenzie, Mauricio Ferreira
Apr 08, 2019 -

Lexus of North Miami responded

Thank you!

April 03, 2019

Outstanding Service Very friendly staff.Maria Morrone was very nice and professional.she worked very hard finding the car for our budget.I lease a 2019 Lexus RX350 Fsport More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Apr 04, 2019 -

Lexus of North Miami responded

Thank you Randy!

April 03, 2019

Great facility, odd location. The location is rather inconvinient and odd, but thats irrelevant for most people. The cafeteria had little to nothing available after 3-4pm. Nelson More

by El_Alfa_El_Jefe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2019 -

Lexus of North Miami responded

Thank you!

April 01, 2019

Happy customer of a new 2019 350L. We are happy with the customer services received by Maria Morrone & Alex in finance. Note that Maria was welcoming and attentive with my husband and I More

by Ifonticiella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Apr 02, 2019 -

Lexus of North Miami responded

Thank you!

April 01, 2019

Alegria Tienen un ambiente muy acogedor y sus empleados son eficientes, conocen su trabajo, son amables y de veras te sientes como en casa . Todos te hacen s More

by CamryVilma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Gonzalez
Apr 02, 2019 -

Lexus of North Miami responded

Gracias!

March 30, 2019

Best experience at north Miami Lexus Wonderful experience purchasing my first vehicle. Both Maria and Mathew helped me feel welcomed and provided great assistance with choosing my vehicle More

by Shay123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo V, Maria Morrone
Apr 02, 2019 -

Lexus of North Miami responded

Thank you!

March 29, 2019

Exceptional service! My wife and I just came back to Lexus of North Miami to replace our lease and we could not have had a better experience. Maria Morrone y Miguel Thodde More

by Danielros18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Thodde, Maria Morrone
Apr 02, 2019 -

Lexus of North Miami responded

Thank you Daniel!

March 29, 2019

Recommend unneeded service and returned Car dirty They returned my car with the floor mat soiled with dirt and grease. I just had my floor mats cleaned the day before. I have pictures. They also said More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

Excellent experience Service is always handled professionally and efficiently. Facilities are outstanding and make waiting time a pleasure. Mauricio is courteous, accomoda More

by DencoKam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val McKenzie, Mark Ricciardi
Mar 28, 2019 -

Lexus of North Miami responded

Thank you!

March 28, 2019

New or Used When your car is used the major car dealership may not be the answer. Repairs for my vehicle if accepted would have ranged between $949 to $3000. Were More

by DDWusedcar03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor and Mauricio
Apr 02, 2019 -

Lexus of North Miami responded

Hi there, my apologies for your experience with us. My name is Allyson and I am the Customer Relations Coordinator here at Lexus of North Miami, my direct number is 786-528-3871. I have addressed your issue with our General Sales Manager, Sean Kamal. We would love to assist you and make your situation right so please give me a call if you would like to discuss your situation further.

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