Lexus of Merrillville

Very professional, detailed in servicing my air conditioner and resolved current issue.. Highly recommend others to bring their service problems to Lexus. honest and courteous. conditioner and resolved current issue.. Highly recommend others to bring their service problems to Lexus. honest and courteous. More

I went for an oil change and that was fine however I notice that there were chips in the paint around the lug nuts on the wheels. I would think they would be more careful removing the lug nuts notice that there were chips in the paint around the lug nuts on the wheels. I would think they would be more careful removing the lug nuts More

I went there today for an oil change. It was done in a timely manner, they gave me some suggestions for additional services and why they were needed. They even threw in a car wash. timely manner, they gave me some suggestions for additional services and why they were needed. They even threw in a car wash. More

Johnathon Vargas was very professional, great communications, he had most of the paperwork done before we arrived to pickup the car. The condition of the care was amazing. He exceed our expect communications, he had most of the paperwork done before we arrived to pickup the car. The condition of the care was amazing. He exceed our expectatioins in every way!! Best used car buying experience ever! We would highly recommend him and Lexus of Merrillville. More

This store is always on their game. The appointment process was easy. The dealership is always clean. The staff is polite. The service department is fair and timely. Will always go back. process was easy. The dealership is always clean. The staff is polite. The service department is fair and timely. Will always go back. More

They did a great job. I appreciate the professionalism. Things were done in an orderly way and pricing was upfront and transparent. They even washed it. Things were done in an orderly way and pricing was upfront and transparent. They even washed it. More

Excellent service. Convenient appointment time. The car was finished as promised. Chris Hodges was very informative about the recall and I was given a loaner car while the car was repaired. was finished as promised. Chris Hodges was very informative about the recall and I was given a loaner car while the car was repaired. More

Always friendly and up front about what is being done. Knowledgeable work is promptly done. I never feel pressured to have other things done. Clean environment. Knowledgeable work is promptly done. I never feel pressured to have other things done. Clean environment. More

Johnathan Vargas was very professional and made the transaction as simple as he could have for us! He was wonderful and I would recommend him to anyone in the market for a vehicle. transaction as simple as he could have for us! He was wonderful and I would recommend him to anyone in the market for a vehicle. More

The service department personnel are very considerate and do everything they can to reduce my cost for repairs. The time frame they give you for work to be completed is generally very accurate. do everything they can to reduce my cost for repairs. The time frame they give you for work to be completed is generally very accurate. More