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Lexus of Merrillville

Merrillville, IN

4.7
426 Reviews

3957 West 81st Avenue

Merrillville, IN

46410

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426 Reviews of Lexus of Merrillville

October 25, 2021

Lexus of Merrillville is and will always be a 5⭐️ dealership! Way to go guys, super impressed!! More

by janos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Haddad, Joe Sepulveda
Oct 26, 2021 -

Lexus of Merrillville responded

For you to say that Lexus of Merrillville is a 5 star dealership means the world! We really appreciate your confidence in our team.

October 15, 2021

As always the best customer service. Have been using them since they opened in Merrillville. Take both my Lexus and Toyota Avalon and would not go anywhere else. Chris is the best. Over 5 star rating !!!!!! More

by Roseann Quilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Sobczak, Chris Hodges
Oct 15, 2021 -

Lexus of Merrillville responded

It is always our pleasure to assist you with your Lexus and Toyota Avalon, Roseann. We will certainly let Chris know his commitment to exceptional customer service always stands out to you. Thank you for choosing Lexus of Merrillville!

October 07, 2021

Every time I bring my car in, I am treated extremely well. Especially Todd. He is knowledgeable, welcoming, and being a women who knows nothing about cars, he takes the stress out of owing a Lexus. Jus More

by Allie.gore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Sobczak, Chris Hodges
Oct 07, 2021 -

Lexus of Merrillville responded

What a wonderful review of Lexus of Merrillville! We are delighted to accommodate you. Your appreciation for Todd and our team goes a long way. Thank you so much for leaving us your five stars. We'll see you again soon!

October 06, 2021

I had a great experience at Lexus of Merrillville. Found the car I wanted at a fair price. Joseph Sepulveda was professional and transparent and a pleasure to work with. Bob Winland, finance manager, made t More

by cnicksic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Winland, Joe Sepulveda
Oct 07, 2021 -

Lexus of Merrillville responded

Thank you for giving Joseph and Bob your kudos! We are so happy they could provide a seamless buying experience and send you home in a car that is right for you. Enjoy the new ride and please let us know if there is anything else the Lexus of Merrillville team can help with. Safe travels!

September 09, 2021

I came into this dealership looked for a gently used vehicle. The staff was friendly and helped me out tremendously. I told them my financial situation and what I could afford for my monthly payments. T More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Vargas
Sep 10, 2021 -

Lexus of Merrillville responded

Congratulations on your new-to-you vehicle, Rachel! It is great to hear that we had what you were looking for. We will be sure to pass along your thanks to the Lexus of Merrillville team; we're thrilled they could send you home in a car that is right for you. Have a great day!

September 04, 2021

Good customer service,punctual. Very clean environment. Where are the cookies 😄 More

by madscott2507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Oct 04, 2021 -

Lexus of Merrillville responded

Thank you for sharing your feedback! We are grateful for your business and we hope to be able to offer more refreshments to our guests in the future. If there is anything more we can do to assist you or give you a five-star experience, please feel free to reach out. Thank you, Peter Takacs - General Manager - 219-389-3303

August 25, 2021

Professional, quick, helpful, friendly, feel at home, excellent service, I highly recommend this Lexus location More

by Sangrateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Sobczak, Chris Hodges
Aug 25, 2021 -

Lexus of Merrillville responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Lexus of Merrillville team. Drive safely, and we hope to see you back!

August 01, 2021

My name is Justine Walker. I recently purchased a Lexus ES 350 from Lexus of Merrillville. I had a wonderful buying experience and I love my new car. However, this was my first new car in more than eleven More

by JWalker6494@outlook.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Storey
Aug 02, 2021 -

Lexus of Merrillville responded

Hi Justine! We are so pleased Ric stepped in and was able to give you more information about your Lexus's ES 350 technology. We will be sure to let him know you appreciated all of his help. Thank you for choosing Lexus of Merrillville and we wish you many safe and happy miles in your new ride!

July 30, 2021

Pleasant place to visit while you wait for your vehicle. Very helpful service writers who take time to explain any questions or issues and great service More

by Wmegraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Sobczak, Chris Hodges
Jul 30, 2021 -

Lexus of Merrillville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - Lexus of Merrillville

July 24, 2021

Mr. Darryl Jones exhibited excellent salesmanship. He was patient, professional, friendly and very knowledgeable in his craft. He exceeded my expectations in every way. I would recommend anyone to go see him More

by Debby L. Cuttino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Jones
Jul 26, 2021 -

Lexus of Merrillville responded

Debby - we appreciate the outstanding review and will be sure to let Darryl know his professionalism and expertise did not go unnoticed! Thank you for trusting Lexus of Merrillville with your business - the whole team wishes you safe travels in your new ride!

Jul 26, 2021 -

Debby L. Cuttino responded

Yes, Mr. Jones was AWESOME. Thank you so much.

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