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Lexus of Merrillville

Merrillville, IN

4.7
426 Reviews

3957 West 81st Avenue

Merrillville, IN

46410

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426 Reviews of Lexus of Merrillville

March 29, 2022

At arrival we were met in the driveway right away by a worker who received us in a very welcoming manner. Chris as always was there to greet us and to take care of are needs right away. Our wait was shor More

by Suzanne Alcala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Mar 29, 2022 -

Lexus of Merrillville responded

Hi Suzanne - Thank you for choosing Lexus of Merrillville and for stopping by to share your experience! We are happy to hear that Chris took such great care of you and we look forward to working with you again.

March 20, 2022

Very helpful and overall good experience , Joe was very respectful and professional in our interaction. More

by Rico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sepulveda
Mar 21, 2022 -

Lexus of Merrillville responded

Hi Rico - We are delighted that you enjoyed working with Joe and our Lexus of Merrillville team. Thank you so much for trusting us with this purchase! Safe travels and hope to see you down the road.

March 04, 2022

Service was excellent and performed in a timely manner. Chris is a great service rep. More

by Lexus Owner Since 1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Mar 07, 2022 -

Lexus of Merrillville responded

Thank you for your confidence in Chris and our service team! We are happy to have you as a Lexus of Merrillville customer and we look forward to welcoming you back next time. Have a great day!

February 28, 2022

Joe went out of his way to help me out and get me another key for my car! everyone that i talked to in the store was very professional and very courteous! I will definitely be back to purchase another vehicl More

by lcmret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Haddad, Johnathan Vargas, Joe Sepulveda
Feb 28, 2022 -

Lexus of Merrillville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Joe and the Lexus of Merrillville team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

Feb 28, 2022 -

lcmret responded

THANKS

February 09, 2022

Best and Easiest car buying experience ever!Joe Best and Easiest car buying experience ever! Joe Sepulveda is the the best here! We have bought/leased 4 cars from this dealer and this guy. I call More

by Grant4tumi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sepulveda
Feb 10, 2022 -

Lexus of Merrillville responded

Congrats on your purchase and thank you for choosing Lexus of Merrillville! We will be sure to let Joe know that you appreciated him. It's great that you found him dependable, communicative, and hardworking. Happy driving and let us know when we can help you again.

January 04, 2022

Excellent Service Team - Todd & Chris have an outstanding crew that alewys goes over and beyond expectations!! More

by Kbque94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Sobczak, Chris Hodges
Jan 05, 2022 -

Lexus of Merrillville responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Todd and Chris. Drive safely, and we hope to see you back again at Lexus of Merrillville!

December 12, 2021

I've purchased three new .GX 460's with the assistance of Darryl Jones knowledge and vehicle expertise. He's very nice and professional but has a way of making you feel like a part of the Lexus family. I hi More

by biglew2028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Jones
Dec 13, 2021 -

Lexus of Merrillville responded

Thank you for letting us know that we're doing a great job! We will let Darryl know you appreciated that he provided an informative and attentive buying experience for you. Please let us know if there is anything else the Lexus of Merrillville team can help you with down the road!

December 11, 2021

Chris was outstanding helping me getting my car serviced. Chris was very informative. I always use Chris More

by Mcrescenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodges
Dec 13, 2021 -

Lexus of Merrillville responded

Your glowing review of Chris means a lot to us and we will be sure to pass along your feedback to him! Thank you from all of us at Lexus of Merrillville and safe travels until we welcome you back next time.

December 08, 2021

The Merrillville Lexus dealer is an excellent place to by a car. Everyone was courteous, patient, answered all questions, and generally helpful. More

by Wonderfully lake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan French, Rick Coven
Dec 09, 2021 -

Lexus of Merrillville responded

Thank you for your confidence in our team! We are proud to have earned your business and we hope to see you back at Lexus of Merrillville in the future. Safe travels!

November 03, 2021

My experience it Lexus of Merriville was very good. They were courteous and professional. If facility was very clean and the shop area was immaculate. They diagnosed my problem with my Lexus RX 300 and came More

by hennessyd616@gmail.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex was very Professional and courteous. Young lady at the reception desk was also extremely nice and helpful although I did not get her name., Willie Haddad, Chris Hodges
Nov 04, 2021 -

Lexus of Merrillville responded

We're delighted to learn that you had a most pleasant visit, courtesy of our team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. We will certainly let Alex, Criss, and Willy know you appreciated all of the help with your Lexus RX 300. Thank you for choosing Lexus of Merrillville!

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