Lexus of Merrillville

Friendly service. Comfortable not arrogant atmosphere. Ease to test drive. Definitely will recommend the dealer to others looking for Lexus. This dealer also had the cars I was interested in buying. Th Ease to test drive. Definitely will recommend the dealer to others looking for Lexus. This dealer also had the cars I was interested in buying. The salesperson was helpful and available via both email and phone. More

I recommend this dealer because they were friendly Jim Lebo took his Tim to show me the cars and my options. Let me test drive the cars. Also I was not pressured into something I didn't want. Gave me alot Lebo took his Tim to show me the cars and my options. Let me test drive the cars. Also I was not pressured into something I didn't want. Gave me alot of information about the cars and payments. Treated me very good even filled up the car with a full tank of gas upon leaving. Very good service. They helped me pick the right car for me. I love it! More

They gave us the price we wanted, we felt welcomed. They were very convincing. We have bought a vehicle from this dealership before which is the reason we returned. We would have no problem of reffering oth were very convincing. We have bought a vehicle from this dealership before which is the reason we returned. We would have no problem of reffering other people such as friends & family to this dealership. More

Buying a used car is supposed to be a painful, frustrating, intimidating, long/drawn out process..... My experience at Lexus of Merrillville was the exact opposite. From the minute Jim Lebo greet frustrating, intimidating, long/drawn out process..... My experience at Lexus of Merrillville was the exact opposite. From the minute Jim Lebo greeted me and took me on a test drive, to the signing of the financing paperwork with John Desmet, I was treated with an unexpected amount of courtesy, professionalism, friendliness, and respect. I was visiting to test drive a $9000 used car with 89000mi and I was treated as though I was purchasing a new LS460h. At no point during the purchasing process did I feel like someone was trying to sell me something, instead I felt like Jim and the financing department were working with me and helping me, as opposed to helping themselves and the dealership by profiting at my expense. I never felt like any terms or charges were forced upon me and the terms of the purchase were extremely reasonable especially the inclusion of the 3yr/30000mi warranty on a vehicle with 89000 already. Lexus/Toyota really do make some of the most reliable/dependable vehicles on the road today. My experience, in short, was exceptional- I will be purchasing another Lexus in the future and I hope to deal with the folks in Merrillville when that time comes- And Jim- as per our conversation- I do believe there may be an LFA in my future- just give me a few years, I'm not quite there yet!!! Thank you to everyone especially Jim Lebo and John Desmet. More

The employees at Merrillville Indiana Lexus was wonderful, generous, and full of confidence about their products. I was very impressed and overwhelmed with their treatment of a customer which is n wonderful, generous, and full of confidence about their products. I was very impressed and overwhelmed with their treatment of a customer which is not found at to many places. The next time I purchase a car it will be at Lexus Merrillville. More

Jim and Willie, Thanks for everything, the vehicle Jim and Willie, Thanks for everything, the vehicle was exactly what it was described to be. The staff is very professional and make the customer Jim and Willie, Thanks for everything, the vehicle was exactly what it was described to be. The staff is very professional and make the customer feel very comfortable. You folks have a great dealership I look forward to a lasting relationship. Best regards, Jim Selking More

From the minute I walked in the door...the sales teams professionalism was outstanding. Kris was very friendly and knowledgable in his role. The finance manager was informative and not intimidating at al professionalism was outstanding. Kris was very friendly and knowledgable in his role. The finance manager was informative and not intimidating at all. Definitely a great experience....class all the way. I look forward to buying my next car there as well. More

My experience at the dealership was GREAT! The sales man that helped me was Kris Stojanovski, who was very informative and able to answer all my questions in regards to the vehicle I wanted. I walked in wit that helped me was Kris Stojanovski, who was very informative and able to answer all my questions in regards to the vehicle I wanted. I walked in with my mind simply set on getting a closer look at the car I wanted and getting answers to the questions I had and how we can make this happen for me. I was aiming towards getting the car by my 21st birthday a couple of months down the road and was pleased to find that they were able to help me get the car sooner then I thought, on that SAME DAY! Extremly satisfied with the service provided by the sales man and the business manager. I would highly recommed this dealership anytime to family and friends! More

Tom Gibbons from the sales department was very friendly and helpful. He worked with us to find us what we needed. He gave us all the information and was not pushy at all. He respected our time and I wou and helpful. He worked with us to find us what we needed. He gave us all the information and was not pushy at all. He respected our time and I would most definitely recommend my friends and family to work with Tom personally. It was refreshing to have such a helpful and friendly person to work with. Thank you Tom! More

I just bought an 06 Lexus IS 350 and worked with salesman Tom Gibbons from beginning to end of the process, which lasted about 2 weeks. There were some issues I had with the car mechanically and price wise, Tom Gibbons from beginning to end of the process, which lasted about 2 weeks. There were some issues I had with the car mechanically and price wise, which he was able to work out for me. I was very pleased with my experience, and will likely be back for future vehicle purchases. More