Lexus of Merrillville

Great experience Marc was very helpful and attentive from our first conversation until the day we picked up our vehicle. He is very easy to reach and responsive to pho Marc was very helpful and attentive from our first conversation until the day we picked up our vehicle. He is very easy to reach and responsive to phone calls and emails. The dealership is beautiful and comfortable. Everyone was very friendly and helpful. More

first time customer Great experience was in and out in timely matter. Marc was a great salesman, very professional, and pleasant to have assist me on my Nissan purchase K Great experience was in and out in timely matter. Marc was a great salesman, very professional, and pleasant to have assist me on my Nissan purchase KEEP UP TH GREAT Work Marc !!!!! More

Returning Customer We are returning informed consumers customers. We have purchased several vehicles from Lexus of Merrillville.. This particular experience was quite We are returning informed consumers customers. We have purchased several vehicles from Lexus of Merrillville.. This particular experience was quite adventurous and lengthy. We would like to encourage the Lexus company to remember that an employee's persona is important to customers. However, after a lengthy discussion, a vehicle was purchased. More

Excellent service I have been driving Lexus automobiles for almost twenty years. Marc sold me my first Lexus and my most recent one. He is very professional and knowled I have been driving Lexus automobiles for almost twenty years. Marc sold me my first Lexus and my most recent one. He is very professional and knowledgeable. More

Great service by Marc, Rick, Todd, and Chris I received great service by everyone, They helped me with my remote starter on my phone. They serviced my car and my salesman directed me to get help I received great service by everyone, They helped me with my remote starter on my phone. They serviced my car and my salesman directed me to get help with my remote starter. More

I impressions related to my recent Lease of a 2019 ES-350 My Customer Rep. ( Marc Lovejoy ) was extremely understanding, attentive & helpful as relates to my recent Lease of a 2019 ES350 ... I found Marc to My Customer Rep. ( Marc Lovejoy ) was extremely understanding, attentive & helpful as relates to my recent Lease of a 2019 ES350 ... I found Marc to be very knowledgeable about the vehicle I was interested in... While working with Marc, I never felt pressured or that he was simply trying to make a sale. More

Used car experience We were meet at the door when we go there by Marc. Lovejoy. We explained to him what we wanted and how much we could afford to spend. He told us about We were meet at the door when we go there by Marc. Lovejoy. We explained to him what we wanted and how much we could afford to spend. He told us about three cars he had. We bought one of the three. We did some paper work. We were introduced to Willie who finished the deal by doing the paper work. We are happy the way things were done. More

Customer service Lexus of Merrillville offers “Complete “ customer service.; meaning from Sales to Service for my vehicle. They add that “Personal Touch” ; my salesman Lexus of Merrillville offers “Complete “ customer service.; meaning from Sales to Service for my vehicle. They add that “Personal Touch” ; my salesman, Marc Lovejoy even remembers my name , imagine that from 2 years ago. I live inChicago, but drive all the way Merriville because it’s worth the trip! More

Like Family I have been buying cars at Lexus of Merrillville for over 10 years, even though I live in Illinois. Marc Lovejoy treats us like we are family, and ha I have been buying cars at Lexus of Merrillville for over 10 years, even though I live in Illinois. Marc Lovejoy treats us like we are family, and has always been there when we need him. The quality of service has always been beyond our expectations. I've tried different makes and models of cars through the years, but I always come back to Lexus of Merrillville, because I have never found anyone who can compare to the quality they have offered from Sales through the Service Department. More

Awesome experience Marc Lovejoy and Pete Takas were awesome to work with and went out of their way to make us happy! We love our RX350L Thanks Marc Lovejoy and Pete Takas were awesome to work with and went out of their way to make us happy! We love our RX350L Thanks More