Lexus of Merrillville

Excellent Experience Everyone was very friendly. Marc assisted me finding what I wanted. He did not pressure me in any way. I ended up buying 2 cars. Everyone was very friendly. Marc assisted me finding what I wanted. He did not pressure me in any way. I ended up buying 2 cars. More

Sales and service I have nerve had any problems that was not handled immediately and professionally. The service and the people at Lexus are top notch in my experience I have nerve had any problems that was not handled immediately and professionally. The service and the people at Lexus are top notch in my experience. More

You're recognized and served It was a cold friday afternoon and I decided to get my car washed. I arrived at dealership to find the car wash was closed. I parked my car and went It was a cold friday afternoon and I decided to get my car washed. I arrived at dealership to find the car wash was closed. I parked my car and went in to use the ladies room. As I was leaving the shop someone called my name. It was Mr LoveJoy my sales man. We talked and he asked what brought me into shop today. I told him and to my pleasant surprise he said let me have your keys. I left the dealership with a clean car. I took my car straight to my heated garage which is what I promised prior to it being washed. Thank you so much for recognizing me and for going the extra mile to service my RX 350 FX. More

Wonderful Experience Purchasing a New Car My experience at Lexus of Merrillville was nothing short of amazing!!!!!! Marc Lovejoy has been my salesperson for over 20 years. This is my 4th purch My experience at Lexus of Merrillville was nothing short of amazing!!!!!! Marc Lovejoy has been my salesperson for over 20 years. This is my 4th purchase with Marc. I traveled 45 miles from my home to purchase a vehicle from Marc even though I live 10 miles from Lexus of Orland. He has always made my car shopping experience an enjoyable one, which is rare. Would definitely recommend this dealership and Marc in particular to anyone wishing to purchase a vehicle. The entire team, Rick, Pete and Willie all deserve 5 stars!!!!! You guys are amazing. I love my 2019 GX 460. More

Great Experience Worked with the employees mentioned below for many years, some as many as 20 plus years. always accommodating and sensitive to our limitations. Would Worked with the employees mentioned below for many years, some as many as 20 plus years. always accommodating and sensitive to our limitations. Would recommend all three to anyone in need of honest sales and service personnel. More

Amazing low key, no pressure! Johnathan was awesome and understood my plight as a previous experience with a bad dealer was fresh in my brain and I was ready for zero nonsense. He Johnathan was awesome and understood my plight as a previous experience with a bad dealer was fresh in my brain and I was ready for zero nonsense. He provided everything I needed to make my decision, no pressure, very, very positive experience. Would definitely purchase again from this dealership! More

Best car salesman on the planet 😄 I Always leave the dealership with a smile on my face when dealing with Mark he’s the best. I recommend Mark Lovejoy at this dealership we’ve foll I Always leave the dealership with a smile on my face when dealing with Mark he’s the best. I recommend Mark Lovejoy at this dealership we’ve followed him for years and will continue to do so. More

Highly Recommended We have purchased three Lexus vehicle from this company. Marc Lovejoy sold all three to my family. He is great, love working with him. I also have to We have purchased three Lexus vehicle from this company. Marc Lovejoy sold all three to my family. He is great, love working with him. I also have to recognize Tod in the service department. He is also great and always willing to help. Keep up the good work and the Robinson Family will be back! More

2nd car purchased from this dealership .... expressly went Great customer service and attention to my needs. Offered several options for me to look at. Made sure I was completely satisfied followed up after Great customer service and attention to my needs. Offered several options for me to look at. Made sure I was completely satisfied followed up after purchase to ensure I was still happy More

Recommendations Marc Lovejoy, and Pete was very helpful. I will definitely recommend them to everyone I know. And the car that they sold me very reliable. Marc Lovejoy, and Pete was very helpful. I will definitely recommend them to everyone I know. And the car that they sold me very reliable. More