Lexus of Cleveland

Tysean was so very patient, knowledgable, and thorough while explaining my new vehicle and helping me setup on pickup day. He explained everything with such ease and was so personable with all of us… incl while explaining my new vehicle and helping me setup on pickup day. He explained everything with such ease and was so personable with all of us… including my very chatty and very excited kiddo. My whole experience has been beyond fantastic. Thank you for choosing Tysean to send me off with my new Lexus. You guys are lucky to have him. More

very professional, well organized, car prep was very good, Simon was very knowledgable about the vehicles and worked tirelessly to make this a pleasurable experience. top shelf dealership ! good, Simon was very knowledgable about the vehicles and worked tirelessly to make this a pleasurable experience. top shelf dealership ! More

I never knew what I was missing out on until I got a Lexus. Working with Ryan has been the easiest experience I have ever had purchasing a vehicle. Very professional. No pressure, just results. Great Lexus. Working with Ryan has been the easiest experience I have ever had purchasing a vehicle. Very professional. No pressure, just results. Great follow-up. He found exactly what was on our wish list for features, color for interior/exterior, and trim level. It was easy from A-Z. This is a top notch dealership. I’ve told everyone I know what a great experience it was. Thank you! More

Great experience every time, wonderful staff and top notch service. I Highly recommend this dealership to friends and family. notch service. I Highly recommend this dealership to friends and family. More

Out of all my car buying experiences, this is the only one that didn’t give me Buyer’s remorse in anyway. Simon was a professional through and through and made the buying experience completely seamless an one that didn’t give me Buyer’s remorse in anyway. Simon was a professional through and through and made the buying experience completely seamless and painless. I highly recommend him and the Lexus team at Cleveland Metro Lexus. More

Abed is fantastic. Fair and open. He has worked with ne for nearly 10 years. Thee purchases. He has been great. I highly recommend Fair and open. He has worked with ne for nearly 10 years. Thee purchases. He has been great. I highly recommend More

I recently purchased a new Lexus. Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the process and was wonderful to work with! It was also a pleasure working with Dave in Finance as well as Tysean, the delivery specialist who walked me through everything I needed to know before taking my first drive! I had a recent visit to the Service Department for a minor wheel scuff (I am very grateful to Dave for highly suggesting the tire/wheel protection!). It has already rescued me and will teach me to stay away from the fast-food drive-thru! (I hit the curb turning the drive-thru corner.) That's where Adam, in service, comes in. Adam was personable, professional and answered all my questions without rushing me. Yes, this is a long review, but I wanted to cover everything! A shout-out also goes to Donna - the receptionist! She answers the telephone in a lovely voice and has a pleasant personality to greet you as you arrive at the dealership. Thank you Lexus of Cleveland! More

Easy, streamlined buying process! Candice and her GM were kind and helpful. Plus, awesome ride! I would not hesitate to do business here again. Candice and her GM were kind and helpful. Plus, awesome ride! I would not hesitate to do business here again. More

Dave Kantor was our sales person, he was very helpful in completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. More

Great dealership! Always has the latest cars, and the staff is amazing to work with - especially Abed! Always has the latest cars, and the staff is amazing to work with - especially Abed! More