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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

May 11, 2022

The sales associate was very informative relating to the car I ordered which arrived early. He was very courteous and explained everything thoroughly, The process with the finance individual was very seamle More

by LR1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Jordan Zell, Igor Zigic
May 11, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 11, 2022

Friendly service. Comfortable lounge. Good snacks & drinks. Knowledge experts. Answered all my questions & free car wash. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Edwin Thalhammer
May 12, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, Laura, and we hope to see you again!

May 11, 2022

This is the closest Lexus dealership to my residence, service responsiveness has been decent; however last 2 visits there has been issue with loaner car availability and this most recent service call it More

by Elves20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
May 12, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

May 11, 2022

Excellent customer service employee, Jose. He explained whatever needed to done for car maintenance and made sure we're satisfied. He's awesome person and glad to have him on your team More

by DIANA.BANKS
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
May 12, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jose and our team, and we look forward to working with you again.

May 10, 2022

I appreciate how Jose Garcia explains in detail the service needed for my vehicle. he answered all of my questions and concerns related to the timing belt. Great customer service. Also a shout out t More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
May 11, 2022 -

Lexus of Arlington responded

Brian, Thank you for your business and this review. We're happy to hear Jose, Sunny, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2022

Staff is kind, knowledgeable and helpful. Waiting area is clean and comfortable. Great service every time More

by MDOWNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 11, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. Haresh and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

May 10, 2022

I have been using Lexus all my life and every time when I used the service I am very happy with everything. Thank you and keep up the good work. Highly recommended More

by ZULA1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
May 11, 2022 -

Lexus of Arlington responded

Zula, Thanks for sharing your thoughts about your experience with Lexus of Arlington. Edwin and our team appreciate your business and hope to see you again soon!

May 09, 2022

The dealership is so attentive to my my car & my needs. I appreciate the persoanized service Jose provides & the promptness with which he calls to fill me in. More

by Kzinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Josie Garcia
May 10, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 08, 2022

Excellent service, fair pricing. Tony was great to work with and I’ll be back. More

by Jeanberenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
May 09, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2022

Jordan Zell handled the sale in a professional and courteous manner. Greatly appreciated his attention to detail. Made the buying experience painless. Thank you Jordan! More

by montague728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik, Jordan Zell, Lori Devega
May 09, 2022 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jordan and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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