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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

May 13, 2022

Haresh Trevedi did a great job explaining to me exactly what had to be serviced on my car and kept checking with me on its progress. Very unusual and grateful. Thank you Haresh. Bill Daddono Century More

by bgolf1710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
May 13, 2022 -

Lexus of Arlington responded

Thank you, Bill! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

May 13, 2022

Every time the service staff is very helpful. They place is alway clean. The car is alway ready on time. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Edwin Thalhammer
Report | Print
May 13, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review, Anthony! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 13, 2022

Jamie did a great job of selling me the can and showing me how everything works, Looking for a car new or used ask for Jamie More

by Dahlcolor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zigic, Jamie Brown
Report | Print
May 13, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Jamie and our team here at Lexus of Arlington. We appreciate your business and hope to see you again!

May 13, 2022

They are so kind and know how to take care of the issue. She was explaining the issue in detail. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
May 16, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2022

Have used this Dealership for service go about two years, Great service every thing you expect from a Lexus dealer. I use Jose for my service he has always provide great service. More

by Fsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
May 12, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

May 12, 2022

Professional, polite stuff. Good service. Everything is clean. The best cars of ever. Come back again. More

by MAIL4VITALIY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Yegor Azarov, Jamie Brown, Rashard Grant
Report | Print
May 12, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

May 12, 2022

Oil change is too expensive. I wish they have oil change special price like other dealers More

by Bayasgalan Badarch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
May 12, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

May 12, 2022

I forgot to bring a credit w/o payment, It was my fault, but maybe a little flexibility and trust extended to let me call in to pay in half hour? I guess buying 3 Lexus from them didn’t earn me their trust… More

by ES Driver CM
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
May 13, 2022 -

Lexus of Arlington responded

Thank you for your feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we're always happy to help. We appreciate your business and hope you will give us another opportunity to serve you!

May 12, 2022

Excellent service, and very professional staff! Lovely facility Needed a repair done to a new car I purchased and they stood by their guarantee. More

by AQH2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Tony Coyot, Igor Zigic
Report | Print
May 13, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2022

Service completed in a reasonable time frame while I waited and car returned fully washed and interior vacuumed and cleaned. More

by GEMURPHY1376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
May 13, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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