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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

May 06, 2022

Great service! Jose is always helpful, courteous, and knowledgeable. Lexus of Arlington is a wonderful place to service your car. More

by L4moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
May 09, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 06, 2022

As always service at Lexus of Arlington was excellent. Tony in service was very professional and pleasant. Did a good job of explaining what needed to be done. Service was completed within the time fra More

by LJTUMBLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
May 09, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2022

Lori, the service manager, was thorough in determining my needs. She was knowledgeable and friendly. Her estimated completion time for my car was exactly as promised. More

by OwdA413s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
May 05, 2022 -

Lexus of Arlington responded

We are very happy to hear that Lori and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 05, 2022

Very easy to work with. Did not try to take advantage of me by adding on unwanted items. I highly recommend this dealership. More

by DPOE77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Igor Zigic, Yegor Azarov, Rashard Grant
May 05, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2022

Good professional service, great communications, car was washed. The only negative thing was that both massage chairs upstairs were not working. More

by Gferdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
May 05, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 05, 2022

Great customer service. Jose was so nice and easy to work with. I appreciated it so much More

by GINA.GRIFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
May 05, 2022 -

Lexus of Arlington responded

Thank you, Gina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

May 05, 2022

Very good service, follow up very closely, drop off and pick service very helpful, recommend More

by lingng5300
Customer Service
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 05, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 04, 2022

Great service Appreciate the time and assistance I received thank you so much! Will come back More

by ADELE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
May 05, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2022

Service man was so friendly and tried to help me, he did his job to protect a customer. More

by PAHLCHUNSAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 05, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

May 04, 2022

Fast and friendly service. Like how all service member's have been there for a while and recognize me and my car. Excellent service More

by Kborrosso
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tony Coyoc, Josie Garcia
May 05, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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