Lexus of Arlington

I was not there for long. but I was impressed by the size and professionalism of the dealership but I was impressed by the size and professionalism of the dealership More

Super clean, really really good waiting areas with lots of very comfy seats, giant TV's, mini golf, arcade, gym, and more. Very friendly staff. Minimal amount of sales pitches for warranties lol of very comfy seats, giant TV's, mini golf, arcade, gym, and more. Very friendly staff. Minimal amount of sales pitches for warranties lol More

Charged $185 to locate noise in steering. Found it was in the steering rack. Wanted to charge another $185 to locate specifically where in the steering rack noise was coming from. Not entirel Found it was in the steering rack. Wanted to charge another $185 to locate specifically where in the steering rack noise was coming from. Not entirely truthful about costs. Received the car back and noticed the alignment was off - car had an alignment performed 44 miles before bringing to this dealer. In relation to 12 o’clock, it was at the 9 or 10 o’clock position. More

Lori, was my service advisor and she was incredibly helpful and we had a very nice chat as she did the paperwork for my service and told me about the amenities on the second floor to pass the time why helpful and we had a very nice chat as she did the paperwork for my service and told me about the amenities on the second floor to pass the time why I waited. The guys did a great job of cleaning the car as well….! More

Service was prompt and we received a video relating tire and brake measurements besides a complete explanation of what was done after service completion. All personnel were friendly and professional. and brake measurements besides a complete explanation of what was done after service completion. All personnel were friendly and professional. More

Everyone here was super nice and very helpful. I would definitely recommend my friends and family to come here. I would definitely recommend my friends and family to come here. More

The staff are helpful and try to make sure that the car is up to date on maintenance is up to date on maintenance More

Met my needs in a quick an timely fashion. I would definitely go back for any future needs and was very satisfied with service. I would definitely go back for any future needs and was very satisfied with service. More

Was pleasure to work with everyone. Good Customer Service, Financial department and Technology support Definitely good experience Good Customer Service, Financial department and Technology support Definitely good experience More

Thorough and helpful I appreciated the loaner car but would expect no less thank you would expect no less thank you More