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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 11, 2022

Tom P. , Service Manager, always goes above and beyond to ensure my complete satisfaction. His knowledge and expertise, backed by his exemplary service, is t More

by knsussman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
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Aug 12, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. Thomas and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

August 11, 2022

The team at Lexus of Arlington were amazing in helping me find just the right vehicle for my better half. She loves her Lexus RX350! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Marcin Ajdukiewicz, Tony Coyoc
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Aug 12, 2022 -

Lexus of Arlington responded

Joe, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Lexus RX350! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 10, 2022

The dealership is designed as a high end vehicle dealership should be. Very accommodating to owners who wish to wait for their vehicle during service. The service team is very helpful and periodical More

by Hlmstblues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
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Aug 11, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 10, 2022

Great service Team! The work done was explained up front and fairly priced and no surprises. More

by BARONALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Aug 11, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

August 10, 2022

Haresh is the best service advisor! Takes care of my issues and regular service everytime. More

by matt@misterhomes.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Aug 11, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

August 10, 2022

Great professionals, always trying to satisfy your needs. Been there twice for service and I’ll continue going there. More

by RINONAX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Aug 11, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 09, 2022

This was by far the best car buying experience my wife and I have ever been through. More

by CHROMED01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Yegor Azarov, Jamie Brown
Report | Print
Aug 10, 2022 -

Lexus of Arlington responded

It's fantastic to hear that we provided you and your wife with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Arlington!

August 09, 2022

The person on the phone who scheduled the service said the vehicle would be returned with a full tank of gas. That was not the case. No fuel was added. More

by LondonMotorsChicago
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Aug 13, 2022 -

Lexus of Arlington responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 07, 2022

Did whatever was necessary to get you into the car of your choice… Went above and beyond to make you feel at home, happy and give you the best deal possible. Win win situation for all involved More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian , Kamil Wojcik, Igor Zigic
Report | Print
Aug 08, 2022 -

Lexus of Arlington responded

Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 07, 2022

good place good service assistance 👍 done the work on time. answer all service questions . Haresh Trivedi is a good service consultant. More

by RKUNCHERIA
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Aug 08, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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