Lexus of Arlington

Excellent service every time & it’s been almost 9 years since we bought our 2013 Lexus 350ES from Lexus of Arlington in Oct 2013. Your service team is great. since we bought our 2013 Lexus 350ES from Lexus of Arlington in Oct 2013. Your service team is great. More

Their service department is professionally run. The employees are very accommodating. My vehicle was ready when promised! The employees are very accommodating. My vehicle was ready when promised! More

I bought my Lexus on one of the first days they opened. I absolutely love them. From my very first visit, I’ve been treated with respect and the best customer experience with every visit. They are like no I absolutely love them. From my very first visit, I’ve been treated with respect and the best customer experience with every visit. They are like no other dealership. When I am due for service or if I just come in for a Road Trip inspection, for which they have free offers, I am told the things that I definitely don’t need. They don’t take advantage of people and try to make money for services not necessary. I will never own anything that’s not purchased from this dealership. They provide free car wash service. If a tire is low, pop in and they just simply do it for you. Their service department is unsurpassed by any other. I’m a huge fan. I know what customer experience is and they are top-notch. It doesn’t get any better. I highly recommend Arlington Heights Lexus to everyone! More

Service at this dealership is always high quality. They do a great job. I trust them to get it right. They do a great job. I trust them to get it right. More

The salesman and finance person both did an excellent job and worked to cater our requests job and worked to cater our requests More

Ed was very helpful Felt that the cost for work done was on the high Side was on the high Side More

I bought a c63. The car looks good but within the first week the car started having issues, and since day one launch control does not work. I had the battery replace The car looks good but within the first week the car started having issues, and since day one launch control does not work. I had the battery replaced, alternator and the launch control does not work brakes also squeak which im soon to spend and extra $300+ after I already spent around $1,000 extra out of my own pocket and the car isn’t how it should of been. I contacted the sales representative that sold me the car and he stopped answering me. I asked him to communicate me with a manager never did. Called multiple time but the “manager” was never available. The vehicle was apparently well maintained by “pilot” but but all this maintenance issues it has and still has. Me personally I would not recommended if this is how the employees act. More

Always great service Anthony is the best everyone is helpful and knowledgeable always good service helpful and knowledgeable always good service More

Haresh is always on top of all issues, a pleasure to work with. 5 star service with. 5 star service More

Prompt and efficient service. Trustworthy mechanics. Service rep Jose Garcia excellent. Only complaint is your virtual assistant first booking … not impressed Trustworthy mechanics. Service rep Jose Garcia excellent. Only complaint is your virtual assistant first booking … not impressed More