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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 18, 2022

Service visit was no problem. I was in and out in the time that was promised More

by MLESSER49
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Aug 18, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

August 18, 2022

They are very nice people and quite place the most beautiful place is the teatro for my kids More

by HGBROWING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

August 18, 2022

Very friendly customer service and appt was quick and easy under 2 hours. Car wash was not great however. Car was soapy and streaky More

by alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed but don’t remember
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Alex, and hope to see you again soon!

August 18, 2022

Service attendant clearly understood what I wanted and made sure the car could safely travel 10 hours to my destination and back More

by Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 17, 2022

Always great service at this dealership - Haresh is very helpful and great to work with! More

by msa60010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Aug 17, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Haresh was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 17, 2022

Staff was accommodating, should have been better about a couples of issues. I bought a 40.000 plus used car and didn't notice until I was headed to the highway that I had 10 miles of gas. At that price the More

by WIBARRYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Zell
Report | Print
Aug 18, 2022 -

Lexus of Arlington responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are glad that you found your experience with us to be an overall positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 16, 2022

Awesome dealership. Friendly and very trustworthy. Salesman Alex is the best. Service department is top notch More

by TMORAETES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, Lori Devega
Report | Print
Aug 17, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 16, 2022

Prompt service, addressed all my questions and I was offered a clear picture of the status of my car and what needs to be addressed in the future visits. More

by DPETRISOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Aug 17, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 15, 2022

Haresh is always very thorough when looking through the service records and explaining maintenance options. More

by ski_co
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Aug 15, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Haresh and our team. We're glad to hear we delivered such a great experience!

August 15, 2022

We all have expectations of the service we receive. I am happy to say that Lexus of Arlington Heights meets and exceeds my expectations. More

by NORRIS.SMITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Marcin Wierzba, Kamil Wojcik
Report | Print
Aug 16, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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