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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 20, 2022

Have performed great service at market cost , service writers perform a great service , prompt and fast More

by Bgdtch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Edwin was able to help, and we hope to see you again!

August 19, 2022

Jose made my service experience flawless with his knowledge and dedication to Lexus. My vehicle was completed on time, and he kept me updated on a few other minor issues that was found during service More

by ahfd90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Zigic, Tony Coyoc, Josie Garcia
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 19, 2022

My favorite is Eddie! He is so kind and explains everything to the detail and the choices I need to make.He always presents it in a soft-spoken manner which is very calmin More

by KENBENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2022

Very good service. Everything on time in nice, friendly manner. Sebastian explain everything very well. More

by JORZECHOW
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

August 19, 2022

Service to sign in was quick and Jose was great, time for repairs was reasonable More

by Chefgmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2022

Service good. Don’t like fact that they always mess with car settings. Mirror, seats, lights and computer info. More

by GGILIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

August 19, 2022

The service was quick, very professional and responsive. I am happy with the e purchase experience More

by NORRIS.SMITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba, Yegor Azarov
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 19, 2022

I am very happy with the sereic. Everything is on time. Very nice service. Thank You ! More

by Maria Baran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Aug 21, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Maria, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

August 18, 2022

The service is excellent and get everything ready to go on time. And my car was cleaned up More

by YANGYK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Aug 18, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

August 18, 2022

The service representative went far and beyond in helping me to assure I got the best service. Nice work! More

by AYZ_AYZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Aug 18, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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