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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

August 04, 2022

I have always been impressed by the professional knowledge of the service representative. They are detail and explain the service that will be completed for my wife's SUV. More

by harding.dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianna Uriostequi
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Aug 06, 2022 -

Lexus of Arlington responded

Thank you for the great review. We appreciate your business, Dennis. Our team looks forward to serving you again soon.

August 03, 2022

I had great service. All services were excellent. My service agent Heresh is the best!! More

by keithnorrhah1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
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Aug 03, 2022 -

Lexus of Arlington responded

Keith, Thank you so much for your kind words for Haresh, and for taking the time to leave us this wonderful feedback!

August 03, 2022

Lory was very helpful and really nice I got the help I ask …tanks lory for you service and answering all my questions regarding my car More

by Marianunez903
Recommend Dealer
Yes
Employees Worked With
Lori Devega
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Aug 03, 2022 -

Lexus of Arlington responded

Maria, We are very happy to hear Lori provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2022

Great Service, they explain everything you need to know about your car maintenance. Awesome car wash! More

by Senger56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Josie Garcia
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Aug 03, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2022

Eddy was a great salesman, very professional, allowed us to take our time, ask questions, and was very knowledgeable about all aspects of our vehicle. The finance department was also great to work with and More

by Candace Forsell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Yegor Azarov
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Aug 04, 2022 -

Lexus of Arlington responded

Thank you, Candace! Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 03, 2022

They wanted to do whatever it took to make a sale and make me happy. More

by KARIMARIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Igor Zigic, Jamie Brown
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Aug 04, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2022

A Smooth transaction for my lease buy out and service of the car. They always make you feel special there. More

by JAW513
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Peter Demos, Lori Devega
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Aug 04, 2022 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2022

Tom was very helpful in describing the maintenance issues with my Lexus and the most cost-effective solutions. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Aug 04, 2022 -

Lexus of Arlington responded

Thank you, Fred! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

August 03, 2022

Alex was very helpful and knowledgeable and would recommend him to others interested in buying a car More

by JF76444
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Peter Demos, Yegor Azarov
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Aug 04, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex and our team met your expectations. Thank you again for choosing Lexus of Arlington!

August 02, 2022

Excellent service . The atmosphere is very nice and with good snacks while waiting. Eddie Was very nice. More

by GLORIAGAGNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia- service advisor is 5 star rating
Report | Print
Aug 03, 2022 -

Lexus of Arlington responded

Gloria, Thank you for taking the time to share your feedback with us. Eddie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

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