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Lexus of Arlington

Arlington Heights, IL

4.7
3,620 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,620 Reviews of Lexus of Arlington

November 15, 2022

I was very impressed from the minute I pulled in. They are always quick to respond professional and organized. I feel comfortable leaving my car at your dealership. More

by RIGALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 15, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 15, 2022

great service! nice people enjoy bringing my car at this dealership. Plus I get a good cleaned vacuuming of my car! More

by kllysteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
Report | Print
Nov 15, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 15, 2022

Excellent service advisors and professional mechanics. Great waiting area with good selection of food and beverages More

by Spider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia, Edwin Thalhammer, Eddie Garcia
Report | Print
Nov 15, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 15, 2022

I had a great service provided for the problem that my car had for the last week More

by zrayitel811539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 16, 2022 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 15, 2022

Good communication. Prompt. Knowledgeable technician. Will go back again when service is needed on RX400H. More

by Douglas.wagner.440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Nov 16, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, Douglas, we look forward to having you as a valued customer for many years to come!

November 14, 2022

The customer service was exceptional. They have many new features that cater to the customer (ie service videos from the technician). More

by Phyko1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 14, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. Haresh and our team appreciate your business and hope to see you again soon!

November 14, 2022

For me coming to this dealership is like visiting family. It is a very professional dealership on all levels. More

by JosephPirogovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov, Lori Devega
Report | Print
Nov 15, 2022 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business, Joseph, and hope to see you again soon!

November 13, 2022

Very polite professional people and very helpful for any question l liked doing business with them More

by Jaro13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba, Josie Garcia
Report | Print
Nov 14, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Josie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

November 12, 2022

i am satisfying your service but technician have to handle more gentle care thank you More

by MAXLEE1208
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 13, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 12, 2022

I’ve been a customer of Lexus of Arlington since 2002 and their service dept has always been exceptional. I’ve used their service dept for all my vehicles. They treat you with respect and explain the work ne More

by LongtimeLexusOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Lori Devega, Josie Garcia
Report | Print
Nov 13, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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