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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

November 18, 2022

Jose Garcia - provided an exceptional customer service by addressing all of my service concerns. FYI... On the side note, Wifi kept disconnecting while I was working. More

by Vimal.Gandhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 18, 2022

Hates his a true professional and really wanted to make sure I am as a client is happy More

by Mazda5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2022

Service advisor contacted me ahead of time to make sure the schedule i selected works for me and explained the service performed on my vehicle in detail. More

by Luying_li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Josie Garcia
Report | Print
Nov 17, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2022

Great service… did a great job… will definitely recommend…we will take all sour cars there More

by Florin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2022

I had the best experience with Ivan who sold me a 2016 Jeep Cherokee. Very professional More

by W.RICHARDSON42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 17, 2022

Great service personal. Very informative. Keeped me updated on my vehicle's progress and time it should be completed. More

by CARLDEBVECCHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

November 17, 2022

I bring my car to this dealership, because they have the best service, they help me immediately. Thank you More

by EDCONTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 17, 2022

Quick , good services . . they are so friendly , will coming back for my car serviced Thanks More

by THAO Do
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2022

Service is always top notch. I feel the techs are honest and let me know if there is something that NEEDS to be done, or can wait. The tech always calls me to update me or let me More

by Kzinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Josie Garcia
Report | Print
Nov 16, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 16, 2022

Jose was amazing! Very impressed with customer service, facility, etc. thank you! Customer: Kim happ More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia, Julianna Uriostequi
Report | Print
Nov 17, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Kim, and we look forward to working with you again.

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