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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

November 23, 2022

They greet you with a smile Listen to you carefully Then communicate with you very well More

by KFS452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Nov 25, 2022 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 22, 2022

Great service provided as always. Haresh worked his best to explain everything. Didn’t spend an any extra minute on waiting for anything. Thank your the whole team who was taking care More

by ankas0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 23, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2022

Excellent customer service. Will definitely come back again. Laurie was one of the best I have ever worked with. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 23, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

November 21, 2022

Great service and excellent explanation by my service advisor of what needed to be done and why to my vehicle. More

by ggier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 22, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

November 20, 2022

Great people great experience. . I would definitely recommend them to all my friends and family… More

by JST4224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Khan , Yegor Azarov
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Thank you again for choosing Lexus of Arlington; we look forward to having you as one of our valued customers for many more years to come.

November 19, 2022

Excelente service , people is so nice they make process so easy , Sebastian was the salesperson and walked me to the process all the way I will recommend dealer 100 %. More

by SERGIO0828.SG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov, Sebastian Mika
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, Sergio, and let us know if we can be of any more assistance!

November 19, 2022

Jose in service was really good. He was thorough and kept me posted throughout the process More

by CB217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for the five-star rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

November 19, 2022

I have been dealing with this dealership for quite a number of years and have always returned. Between the great service and Marcin the GM you can’t go wrong!! More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Ajdukiewicz, Lori Devega, Josie Garcia, Edwin Thalhammer, Eddie Garcia
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for taking the time to leave us a five-star rating, Steven. It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington over the years, Steven. We truly appreciate your business.

Nov 20, 2022 -

steven responded

saf239@aol.com

November 19, 2022

Service department was very courteous and knowledgeable. They sent a video of the inspection on my car which was very informative. More

by JENIFER.ALTIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2022

I am very satisfied with the 4 wheel replacement service. Haresh is very helpful. It helps in choosing good and cheap wheels. Husband said that Nissan has never been so comfortable to drive. Thank you More

by Danuta Chmiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tony Coyoc
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you so much for your great review. We are so glad that we had the opportunity to work with you. Thank you for choosing Lexus of Arlington. Please don't hesitate to reach out if you need anything else. We're always happy to help.

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