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Lexus of Arlington

Arlington Heights, IL

4.7
3,620 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,620 Reviews of Lexus of Arlington

November 19, 2022

Excelente service , people is so nice they make process so easy , Sebastian was the salesperson and walked me to the process all the way I will recommend dealer 100 %. More

by SERGIO0828.SG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yegor Azarov, Sebastian Mika
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, Sergio, and let us know if we can be of any more assistance!

November 19, 2022

Jose in service was really good. He was thorough and kept me posted throughout the process More

by CB217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for the five-star rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

November 19, 2022

I have been dealing with this dealership for quite a number of years and have always returned. Between the great service and Marcin the GM you can’t go wrong!! More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Ajdukiewicz, Lori Devega, Josie Garcia, Edwin Thalhammer, Eddie Garcia
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for taking the time to leave us a five-star rating, Steven. It's great to hear that we are always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington over the years, Steven. We truly appreciate your business.

Nov 20, 2022 -

steven responded

saf239@aol.com

November 19, 2022

Service department was very courteous and knowledgeable. They sent a video of the inspection on my car which was very informative. More

by JENIFER.ALTIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2022

I am very satisfied with the 4 wheel replacement service. Haresh is very helpful. It helps in choosing good and cheap wheels. Husband said that Nissan has never been so comfortable to drive. Thank you More

by Danuta Chmiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tony Coyoc
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you so much for your great review. We are so glad that we had the opportunity to work with you. Thank you for choosing Lexus of Arlington. Please don't hesitate to reach out if you need anything else. We're always happy to help.

November 19, 2022

Haresh was very kind and efficient He looked after me very well Good service visit More

by manhartanna
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you so much for taking the time to leave us a five-star rating. We appreciate your business, and we look forward to serving you for years to come.

November 18, 2022

Very friendly, professional stuff Laurie my advisor. She was very good. I have good deal for my tires. More

by EWKA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2022

Ed continues to provide excellent service. Give him a pay raise because he deserves it More

by JOHNMHUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ed always meets your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

November 18, 2022

Jose Garcia - provided an exceptional customer service by addressing all of my service concerns. FYI... On the side note, Wifi kept disconnecting while I was working. More

by Vimal.Gandhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 18, 2022

Hates his a true professional and really wanted to make sure I am as a client is happy More

by Mazda5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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