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Lexus of Arlington

Arlington Heights, IL

4.7
3,620 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,620 Reviews of Lexus of Arlington

November 24, 2022

I love thé service department. Haresh is the best! He always gives great advice for optimal maintenance of my car. I have been a customer for 20 years!! More

by Rpets1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 25, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad Haresh and our team were able to help, and we hope to see you again!

November 24, 2022

Lori was very helpful. She explained everything that was going to be completed on my car. She kept in contact throughout the day! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 25, 2022 -

Lexus of Arlington responded

Chris, Thank you for the kind words for our service department! We look forward to sharing your compliments with Lori and our service team, and don't hesitate to let us know if we can be of further assistance.

November 24, 2022

I was in for a 60 000 mile check up. I asked Ed to take a closer look at my brakes. I needed new brakes. They took care of replacing the brakes in a timely fashion. I requested a loa More

by CKBKQUEEN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Nov 25, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ed and our service team and don't hesitate to let us know if we can be of further assistance.

November 23, 2022

The dealership is welcoming kind people throughout I love visiting Arlington Heights Lexus. Very clean staff is great I never have a problem here. Thank you More

by theresarodgers3@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Chris Figler, Eddie Garcia
Report | Print
Nov 23, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2022

Dealership is clean with good amenities and service was nice. I would recommend this dealership to others. More

by yooshin85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 25, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 23, 2022

They greet you with a smile Listen to you carefully Then communicate with you very well More

by KFS452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Nov 25, 2022 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 22, 2022

Great service provided as always. Haresh worked his best to explain everything. Didn’t spend an any extra minute on waiting for anything. Thank your the whole team who was taking care More

by ankas0213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 23, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2022

Excellent customer service. Will definitely come back again. Laurie was one of the best I have ever worked with. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 23, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

November 21, 2022

Great service and excellent explanation by my service advisor of what needed to be done and why to my vehicle. More

by ggier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 22, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

November 20, 2022

Great people great experience. . I would definitely recommend them to all my friends and family… More

by JST4224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Khan , Yegor Azarov
Report | Print
Nov 20, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Thank you again for choosing Lexus of Arlington; we look forward to having you as one of our valued customers for many more years to come.

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