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Lexus of Arlington

Arlington Heights, IL

4.7
3,620 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,620 Reviews of Lexus of Arlington

December 09, 2022

It was a wonderful experience. I was treated respectfully, the claims advisor understood my problem and immediately scheduled an appointment. I received a follow up on my service w More

by SHIBU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 11, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 08, 2022

Trustworthy and reliable service and I trust they will help advise me to budget friendly options on needed repairs More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 11, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Arlington to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2022

They were very accommodating providing me with what was available to me if I was will to lease again More

by MAKRWK18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Abdelrazeq, Victor Aguilar
Report | Print
Dec 07, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

December 07, 2022

Thank you very much for your service, and Keep up the good work! Very pleased dealing with Tom Prondzinski. Marry Christmas More

by Carl Riina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Dec 08, 2022 -

Lexus of Arlington responded

Thank you, Carl! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

December 06, 2022

I was able to receive quick, quality care from the employee that worked with me. I will try and work with him moving forward. More

by Kevin.Florentino
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 07, 2022 -

Lexus of Arlington responded

Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2022

Customer service is great. Using this dealership for 12 years. Quick service, professional, friendly. Excellent! More

by oksana_kozel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Dec 07, 2022 -

Lexus of Arlington responded

Oksana, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2022

The dealership is very welcoming. They are gracious hosts, and have excellent communication. They tell you what is going to be done, check in with you, then make sure you are comforta More

by Denise21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 07, 2022 -

Lexus of Arlington responded

Denise, Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 06, 2022

Very helpful and they truly care about their customers! Would highly recommend going to this dealership. More

by nikitagh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Dec 07, 2022 -

Lexus of Arlington responded

Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 05, 2022

Josie, thank you for a great customer service experience! Quick turnaround with high quality service. More

by mgkraver
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 05, 2022 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 03, 2022

The service technician was Professional Polite, courteous and informative. Went to get me when the car service e was complete. More

by TAXWORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Dec 04, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

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