Lexus of Arlington

This dealership is great for all service needs, including our old Toyota. Ed Thalhammer is terrific. our old Toyota. Ed Thalhammer is terrific. More

Dishonest, not at all concerned about customer satisfaction. They totally blew the opportunity to make a happy new customer who might buy there again and refer them. Instead, they just sold me a c satisfaction. They totally blew the opportunity to make a happy new customer who might buy there again and refer them. Instead, they just sold me a car and demonstrated they did not care if they ever saw me again. Beware, and be tough when negotiating every little item! More

Nice review of recommended work with the client and relatively honest assessment of required versus necessary. Also nice job of checking in with updates on status. relatively honest assessment of required versus necessary. Also nice job of checking in with updates on status. More

The dealer itself was great, nice. I contacted dealer and received the email back right away. But when I tested drive, asking the salesman about the car, he didn’t tell me anything. Af I contacted dealer and received the email back right away. But when I tested drive, asking the salesman about the car, he didn’t tell me anything. After I purchased, I found out the imperfections of the car, not even knew the history of the car. After the purchase, I called my salesman requesting the info of the options that I paid for to send to me. Up until now I didn’t hear anything from him, I still don’t have the information, little disappointed. More

Service took from 2:30 pm till 4pm. Too long. Customer service by Lori was great! Too long. Customer service by Lori was great! More

Service was great. Fixed my problems. Always get a free car wash. Always able to get free WiFi Fixed my problems. Always get a free car wash. Always able to get free WiFi More

Haresh my service coordinator is the best. He’s well educated and able to explain the needs of service and why. Makes you feel he genuinely cares and makes you feel that you can trust all hi He’s well educated and able to explain the needs of service and why. Makes you feel he genuinely cares and makes you feel that you can trust all his recommendations. I feel that is something lacking in all areas if the automotive industry. Trust is what I need as a single woman. He is priceless to your dealership! More

Jose, service advisor took the time to answer all my questions, and explained recommended services needed. Excellent service! questions, and explained recommended services needed. Excellent service! More

With no advance warning, surcharge for using a credit card. Cheap auto group. Should be ford's not lexus dealership card. Cheap auto group. Should be ford's not lexus dealership More

I’m satisfied with the service advisor Lori Devega guickly and effective also liked the coffee guickly and effective also liked the coffee More