Lexus of Arlington

Although paying by credit. card is much easier, it is not worth the convenience charge added to the bill. card is much easier, it is not worth the convenience charge added to the bill. More

Great service from everyone involved. I drove from California to buy a specific vehicle and everyone made it easy for me. I drove from California to buy a specific vehicle and everyone made it easy for me. More

.Arlington Lexus has been excellent both in sales and service experience. We just brought are fifth Lexus from Arlington. All of our vehicles have been serviced at Arlington. service experience. We just brought are fifth Lexus from Arlington. All of our vehicles have been serviced at Arlington. More

Terrible service! ! Not my comback place to buy a car!! Not happy at all!!' Period ! Not my comback place to buy a car!! Not happy at all!!' Period More

The service was good. But this dealership now charging a 3.5% transaction fee if customers are paying with a credit card has left a bad taste in my mouth. This is a large But this dealership now charging a 3.5% transaction fee if customers are paying with a credit card has left a bad taste in my mouth. This is a large dealership that sells luxury cars, not some small mom & pop shop. I’m sure car dealers have made a lot of money selling cars the last couple of years since car prices have skyrocketed. So to charge a 3.5% transaction fee to customers for using credit card just seems like they’re trying to nickel and dime their customers. Again, service was good. I just don’t like their new policy. More

My service rep JOSÈ GARCIA is THE reason I bring my 2020 Lexus to Lexus of Arlington for its service needs. JOSÈ GARCIA has always handled any issue with my Lexus. JOSÈ GARCIA is professional, personable, e Lexus to Lexus of Arlington for its service needs. JOSÈ GARCIA has always handled any issue with my Lexus. JOSÈ GARCIA is professional, personable, empathetic & totally committed to keeping his customer informed at all times. Lexus of Arlington’s JOSÈ GARCIA is the man for all your Lexus’ needs. More

My husband and I had a great experience purchasing our vehicle from this dealership. The service from everyone was top notch service. vehicle from this dealership. The service from everyone was top notch service. More

Great job! Excellent customer service! Would recommend it. Nice waiting lounge! professional people Easy to work with. Excellent customer service! Would recommend it. Nice waiting lounge! professional people Easy to work with. More

Promptly received, answered my questions professionally, made me understand the issues, thank u, Tony, you are a pro! made me understand the issues, thank u, Tony, you are a pro! More

Recently visited the dealership for two purposes. First, I dealt with Alex Castro regarding the expiration of my lease. Very personable and professional. Once I told him I was going to purchase th First, I dealt with Alex Castro regarding the expiration of my lease. Very personable and professional. Once I told him I was going to purchase the vehicle upon termination of the lease, he provided me with all the information I needed to complete the process next month, including the ability to trade in another vehicle as part of the process. Second, I met with Jose Garcia in Service. Had an issue with the rear wiper which was making noise. Like Alex, Jose was very personable and professional. He examined the problem and with the help of the mechanical staff, was able to resolve the problem in a short amount of time. In addition, he took it upon himself to check the remaining life of the brakes (when I was there in June, I was told I would need brakes in short order). He told me I had 3 mm left and that it could wait until my next service appointment in June. No pressure at all. Very satisfied with the people I have encountered at AL. Top notch people and service. More