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Lexus of Arlington

Arlington Heights, IL

4.7
3,620 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,620 Reviews of Lexus of Arlington

January 25, 2023

I enjoyed my services they were excellent Jose was very impressed to help me solve my problem More

by MSFERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 26, 2023 -

Lexus of Arlington responded

Thank you for your very kind review. Josie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

January 23, 2023

Always Professional. .Always Helpful...Always Happy...I have bought 5 Lexus Vehicles from this Dealership... More

by REMAXCSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Thank you for repeatedly choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 23, 2023

Tony was very good and help my service make easy. I will recommend others to come. More

by Archanendu Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Archanendu, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

January 22, 2023

I bought my first car through Ivan, and he was beyond amazing! Straight forward and honest and helpful on top of that. Very satisfied with my experience at Lexus. More

by jada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Parades, Yegor Azarov
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your first car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 21, 2023

A lot of thanks for the patients and time,help to the Vladimir and Victor More

by VASYL0
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev, Victor Aguilar
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Vladamir and Victor here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 21, 2023

The agent was wonderful …. they found that there was nothing wrong with my headlight…. Talk about an honest dealership… and even washed my car for me. Thank you Lexus … and by More

by sherlwheeler1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 21, 2023

Lona was very helpful with my purchase Good experience with everyone involved with my purchase More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lona, Igor Zigic, Yegor Azarov
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 21, 2023

Very bad in customer service I am not happy what they did to us stay away More

by atlas.kh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammad sales rep
Report | Print
Jan 26, 2023 -

Lexus of Arlington responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 21, 2023

Always Extremely Helpful! !!!!! And Always Extremely Polite! Brought my new Lexus in September! The salesman was Extremely Helpful More

by MARYK1096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Chris Figler, Eddie Garcia
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2023

Excellent service and advice concerning my 2000 Lexus. Was updated on the wait time. Will return when service is needed More

by ah-lee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 23, 2023 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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