Lexus of Arlington
Arlington Heights, IL
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3,620 Reviews of Lexus of Arlington
Ed was very helpful and explained everything to me and informed me everyday what was happening with the car and I am very happy with my experience and service. informed me everyday what was happening with the car and I am very happy with my experience and service. More
Good infrastructure. Could improve on the purchasing process. I believe there is space to enhance the market strategy by placing the customer necessities first, without r Could improve on the purchasing process. I believe there is space to enhance the market strategy by placing the customer necessities first, without resigning to revenue or profit. More
Buying cars from Rohrman group for 25 years. Always fair and willing to work with you . Salesmen Eddie was very good and Marcin is the best. Always fair and willing to work with you . Salesmen Eddie was very good and Marcin is the best. More
I had my car serviced and cleaned. They did a great job. Jose made some suggestions for me to bring all my maintenance work current. I could not afford to do all at once, he prepared a They did a great job. Jose made some suggestions for me to bring all my maintenance work current. I could not afford to do all at once, he prepared a list in priority so I can bring in the car over the next few months and get it all done. Very happy with this guidance. . More
We had a wonderful experience at this dealership. Luis Aranda, our sales rep. was most helpful in locating the exact car we wanted. He made us feel at ease and streamlined the process for us with n Luis Aranda, our sales rep. was most helpful in locating the exact car we wanted. He made us feel at ease and streamlined the process for us with no stress. The dealership itself has a welcoming atmosphere which makes it enjoyable to come there. More
Was quoted over phone a cost of approximately $50 for anew headlight. Actual cost was $195. Plus installation. Service was then discounted 10%. I objected to such a high charge but a lower cost was not o anew headlight. Actual cost was $195. Plus installation. Service was then discounted 10%. I objected to such a high charge but a lower cost was not offered. Without a price adjustment you have probably lost a future return for service or purchase. More
I'm so happy I bought the extended warranty for tires! Everyone was professional and very helpful! Ed kept me informed and we were lucky to get a loaner! Yhanks for great service!! Everyone was professional and very helpful! Ed kept me informed and we were lucky to get a loaner! Yhanks for great service!! More