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Lexus of Arlington

Arlington Heights, IL

4.7
3,620 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,620 Reviews of Lexus of Arlington

February 02, 2023

Great service knowledgeable employees. Laurie was my service advisor and kept me informed on the status of my vehicle. More

by janetkemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Feb 03, 2023 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Lori and our team. We're glad to hear we delivered such a great experience!

February 01, 2023

Jordan and his team were outstanding! !! They helped me get the exact new Lexus that my wife wanted and she absolutely loves it. I would HIGHLY recommend this dealership. I did the enti More

by Nascar236
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Zell
Report | Print
Feb 02, 2023 -

Lexus of Arlington responded

Here at Lexus of Arlington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 31, 2023

Loved the place, first time there and everyone was very friendly, also, Chris, my advisor, was really good communicating updates on the status of my car More

by jauregui7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figler
Report | Print
Feb 01, 2023 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2023

Jose was great work with. The service I received was fast and with the highest quality. More

by Josey Crisostomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Josie Garcia, Victor Aguilar, Jeff Hearley
Report | Print
Jan 31, 2023 -

Lexus of Arlington responded

Thanks for sharing about your experience with Jose and our team here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 30, 2023

Everything worked out fine. Very nice people to deal with there. No complaints and fair price. More

by ilaporte
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joanna, Kamil Wojcik
Report | Print
Jan 31, 2023 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

January 29, 2023

Fast and immediate service. They fixed the problem and instructed us on how to use the car computer. More

by Daniel Benevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 29, 2023 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, Daniel, and we hope to see you again!

January 29, 2023

Ed was the best, he answered all of my questions about my SUV I was interested in and was transparent for everything about the car. Overall Ed was so helpful with the purchase of my new vehicle, very appreci More

by Ashleypr002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Bijou
Report | Print
Jan 30, 2023 -

Lexus of Arlington responded

Thank you so much for your kind words, Ashely, and for taking the time to leave us this wonderful feedback!

January 29, 2023

I Highly recommend Lexus of Arlington. Been going there for years. Clean facility. Friendly staff. More

by ELAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Report | Print
Jan 30, 2023 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Arlington, Elaine, we look forward to having you as a valued customer for many years to come!

January 28, 2023

Great Service and great advisor, I will be continuing coming to this location g d job More

by Rinomax1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figler
Report | Print
Jan 29, 2023 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

January 28, 2023

Great service and great workers. Always punctual when servicing your car. Always can get a loaner on request. More

by bdwm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 29, 2023 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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