Lexus of Arlington

Very Good Service Dealership Jose Garcia Great To Service Advisor. good answered my questions.very good all service team. Lexus of Arlington Best Car Dealership.Thank you very muc Jose Garcia Great To Service Advisor. good answered my questions.very good all service team. Lexus of Arlington Best Car Dealership.Thank you very much. More

It was very positive. All folks that I engaged with were very professional. All is good and the vehicle is running smoothly. Looking forward I'm very impressed with the dri All folks that I engaged with were very professional. All is good and the vehicle is running smoothly. Looking forward I'm very impressed with the drive of the vehicle. More

Great experience! Fast, painless, in and out start to finish in less than 2 hours. Nus was great to work with! Thanks for everything. Highly recommend. finish in less than 2 hours. Nus was great to work with! Thanks for everything. Highly recommend. More

Service Appointment for my Lexus NX200 Service was on time, wait time was short & people were friendly and everyone complied to the Covid 19 rules. Dealership was clean and welcoming. Gre Service was on time, wait time was short & people were friendly and everyone complied to the Covid 19 rules. Dealership was clean and welcoming. Great place! More

I’m very happy I chose the Lexus Arlington. People working here are very nice and very helpful and the most important they have a lot of knowledge. working here are very nice and very helpful and the most important they have a lot of knowledge. More

Great service Service advisor was Haresh Trivedi. Always a pleasure to work with him. He is personable and knowledgeable and keeps me informed about the progress Service advisor was Haresh Trivedi. Always a pleasure to work with him. He is personable and knowledgeable and keeps me informed about the progress of my repairs. Also, auto is returned when promised. More

FANTASTIC DEALERSHIP I have been a customer forever 15 years having purchased 5 vehicles. The Sales and Service Departments are both outstanding. They always exceed my I have been a customer forever 15 years having purchased 5 vehicles. The Sales and Service Departments are both outstanding. They always exceed my expectations. More

Service Center is fine but Sales Staff are discriminatory Good service on both my wife and my Lexus vehicles. Tom was very attentive and did his best to make us aware of any available discounts when vehicles Good service on both my wife and my Lexus vehicles. Tom was very attentive and did his best to make us aware of any available discounts when vehicles are serviced. Sales experience when my wife tried to purchase my a vehicle was horrendous. Although my wife was making the purchase and knew what she wanted, the sales person, sales manager, and even the financing person directed all questions to me even though I kept telling them to direct the questions to my wife. Even this survey was addressed to me instead of the owner...my wife. Sales persons here definitely need training on how to respect their customers. Very poor listening skills. It's only about making a sale. And then, to make matters worse, upon delivery, they provided the wrong vehicle without many of the options we wanted. We will not purchase here again. Avoid this discriminatory dealership at all costs. More

Great service Was there for scheduled maintenance. Service done quickly and professionally.Everything done was explained and also written down. Only disappointment Was there for scheduled maintenance. Service done quickly and professionally.Everything done was explained and also written down. Only disappointment was that because of cover, no porters so unable to get a car wash. More

10,000 mile service I have dealt with Arlington Lexus for many years and have always been happy with the service. The facilities are first class and the service writers w I have dealt with Arlington Lexus for many years and have always been happy with the service. The facilities are first class and the service writers with whom I have dealt have always kept me informed as to my car's needs. I never feel as though the service people try to tell me to do things that are not necessary at the time. More