Lexus of Arlington

Smooth and great service I worked with Jim Cooper. I gave him 3 colors and RX 350's they had in stock. He had the first choice in stock when I got there color and all equipme I worked with Jim Cooper. I gave him 3 colors and RX 350's they had in stock. He had the first choice in stock when I got there color and all equipment I wanted. I changed to Lexus after driving another brand for several years. I drove out with my new car and loved the experience I had and love the new vehicle. The RX 350 has so many more technology features than the previous crossover I was driving. I went over everything and was shown how to use all the new features. I highly recommend Lexus of Arlington. I will definitely recommend others. More

First time Lexus Owner This is our first Lexus and customer service is excellent . From the initial purchase from Nos our salesmen following up with us. Service Department This is our first Lexus and customer service is excellent . From the initial purchase from Nos our salesmen following up with us. Service Department is very efficient . The Lexus staff is Customer Service oriented and it shows in how your staff interacts with their customers. Once you go Lexus You can never go back !! More

Excellent service Service was prompt and was out of there very quick. The waiting area is very comfortable and clean.The employees are very helpful and friendly. Service was prompt and was out of there very quick. The waiting area is very comfortable and clean.The employees are very helpful and friendly. More

Five star service We are on our third Lexus 350 from the Arlington dealership. In all cases, their service has been quick professional and efficient. when I picked the We are on our third Lexus 350 from the Arlington dealership. In all cases, their service has been quick professional and efficient. when I picked the car up from it being serviced yesterday, there were signs of care and protection: a steering wheel cover and a gearbox shifter cover. My wife loves her Lexus, and the service has always been terrific. More

Good service very nice will com back everything super thank you for your service will recommend this service Center. Very good experience have a great time be healthy thank you for your service will recommend this service Center. Very good experience have a great time be healthy More

Great service and follow up. The service advisor called to let us know when the car was looked at. He told me what was wrong, how much it would cost to fix and when it would be done. He called and let us to let us know when the car was looked at. He told me what was wrong, how much it would cost to fix and when it would be done. He called and let us know it was done, and we were happy with the service done. More

Staff Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no pr Thank you for having Tom Prondzinski on your staff. He is such a professional and a pleasure to deal with. Kind, courteous and caring!! Have no problem recommending him and/or dealership. More

Best service department I have ever dealt with!!! Always explain everything so that it’s understandable!! Love that it always ends with a car wash!!! explain everything so that it’s understandable!! Love that it always ends with a car wash!!! More

Very clean and organized place. The waiting area was really nice. The service was excellent. They came right out when I drove in, and they ran on schedule. really nice. The service was excellent. They came right out when I drove in, and they ran on schedule. More

Good dealership professionals,and salesman,an woman. The only thing I have with is part that is on recall still have not come in yet. only thing I have with is part that is on recall still have not come in yet. More