Lexus of Arlington

Professional, courteous, competent and convenient service From start to finish, I was dealt with very professionally, with concern for all of the items needing attention. Communication was excellent, always c From start to finish, I was dealt with very professionally, with concern for all of the items needing attention. Communication was excellent, always courteous. The service issues were handled competently. I was provided a loaner car, delivered to my door, for the 2 days of service. My vehicle was returned with a full tank of gas and spotlessly clean. Excellent visit. More

purchased a used vehicle from the showroom floor it was a good experience. everyone was polite and accommodating. the salesperson (Nus) was very helpful as was the sales manager. I would recommend A it was a good experience. everyone was polite and accommodating. the salesperson (Nus) was very helpful as was the sales manager. I would recommend Arlington Lexus. More

Excellence as always I have been a customer for several years and I have never been disappointed of the services provided. Michael explained the services recommended at t I have been a customer for several years and I have never been disappointed of the services provided. Michael explained the services recommended at the time but did not push me to do it. More

Really good experience during Covid19 Everyone that I was in touch with wore a mask appropriately. I had a good sales experience. They were willing to negotiate with me and included extras Everyone that I was in touch with wore a mask appropriately. I had a good sales experience. They were willing to negotiate with me and included extras to make the sale even better. The only thing I'm a little disappointed by is the lack of second key for the vehicle. Sales is claiming that the previous owner still has the key and they are waiting for it from the customer. I'm hoping that the customer actually has it so that I don't need to incur another cost. More

This was my first service for Lexus NX 300H at Arlington Lexus. Overall service process was smooth and service was great. The waiting area was nice and clean. I felt safe waiting for my service Lexus. Overall service process was smooth and service was great. The waiting area was nice and clean. I felt safe waiting for my service More

I had a great experience at Lexus of Arlington. My service advisor Tom was extremely helpful and friendly. I also had a pleasure working with the sales manager Marcin Wierzba, he was absolutely amazin service advisor Tom was extremely helpful and friendly. I also had a pleasure working with the sales manager Marcin Wierzba, he was absolutely amazing. I would definitely recommend Lexus of Arlington to my family and friends. More

Sale and service Good experience with purchasing a vehicle with Adriana as a sale person. Thank you. Haresh is excellent guy in service. It always nice to deal with p Good experience with purchasing a vehicle with Adriana as a sale person. Thank you. Haresh is excellent guy in service. It always nice to deal with people who know their job and doing it well Thank you. More

Very professional and attentive. He kept us informed and follow through with all of our requests. He made the service/visit very enjoyable and stress free follow through with all of our requests. He made the service/visit very enjoyable and stress free More

SAFE SECURE AND PROFESSIONAL The AC gave out and I needed service. The staff made a comvient appointment on line. I arrived and was greeted by a masked service writer. We then wen The AC gave out and I needed service. The staff made a comvient appointment on line. I arrived and was greeted by a masked service writer. We then went to Jose's office space and filled out the service order. I then waited in a large spacious waiting area where social distancing was easy. GREAT job More

Everything I asked- Oksana did without any problem. I will recommend Oksana to anyone. And thank you very much for allowing me to use that red ribbon! will recommend Oksana to anyone. And thank you very much for allowing me to use that red ribbon! More