Lexus of Arlington

Lori was very honest and helpful in helping someone who didn't know much about the Lexus - was a family members car that I took in for service. I trusted her with pricing and service recommendations. didn't know much about the Lexus - was a family members car that I took in for service. I trusted her with pricing and service recommendations. More

I gave it a four stars because the service technician appeared to rushed or showed little care when working on the vehicle. Finger prints and grease were visible and felt, which should not be the case appeared to rushed or showed little care when working on the vehicle. Finger prints and grease were visible and felt, which should not be the case for a luxury brand. The service advisor, Haresh Trivedi is awesome to work with. More

I was very happy with my experience at Lexus of Arlington. My NX350H was delivered in the time they said it would and I never felt any pressure. Mohammad Abdelrazeq was my salesperson and I could Arlington. My NX350H was delivered in the time they said it would and I never felt any pressure. Mohammad Abdelrazeq was my salesperson and I could honestly say I have never worked with a more pleasant person. He did a great job providing status updates and making sure my questions were answered. I will definitely go back to Lexus of Arlington and work with Mohammad. More

Joanna was so helpful with the whole process, kept me informed and made it easy to buy a car,! informed and made it easy to buy a car,! More

Asked to have GM financial for financing, was even given a rate that was said to be from them. Pulled my credit report and also talked to GM as they are still pending the payoff payment, financing was neve a rate that was said to be from them. Pulled my credit report and also talked to GM as they are still pending the payoff payment, financing was never sent to them. I was very clear that I wanted them and was clearly lied to. The car is nice, however when checking out the car after arriving home, there isn't any of the tire replacement/fix a flat system that is standard in these cars. Would have thought this would have been an automatic item a dealership would have been replaced. Additionally, only 1 key was given. Industry standard is 2. Athena was an absolute pleasure to work with. Victor received 1 star as I do not appreciate being lied to. Additionally, they would not tell.me the value I was getting for.my car until close to final negotiation. Found this to be odd as I asked before even wanting to talk finance. More

Everything was fine, they were polite, especially I want to say thank you to Joanna, she is the best to say thank you to Joanna, she is the best More

Excellent customer service experience with both Carl Stremmel and Yegor Azarov. Carl was very pleasant to work with and spent a significant amount of effort making sure that I had the opportunity to lo Stremmel and Yegor Azarov. Carl was very pleasant to work with and spent a significant amount of effort making sure that I had the opportunity to look at and test drive many vehicles so that I was confident that my purchase was the one I wanted to make. Yegor was also pleasant to work with and demonstrated a high level of competence in finalizing my purchase. I would highly recommend Carl and the dealership to everyone. More

Service writer Lori Devega always provides exceptional communication and service. Lori knows the vehicles well and really tries to listen and understand the reasons and issues that have brought me to the communication and service. Lori knows the vehicles well and really tries to listen and understand the reasons and issues that have brought me to the dealer for service. My experience with Lori is always outstanding. More

They have always taken great care of me and my car. I feel like I’m in good hands with the service team. I feel like I’m in good hands with the service team. More

Kind and knowledgeable sales and service stuff. All car problems solved quickly and professionally. Vehicle was always returned washed and vacuumed. Overall good service experience. All car problems solved quickly and professionally. Vehicle was always returned washed and vacuumed. Overall good service experience. More