Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
Excellent service in purchasing my new car. Athena kept me informed from the beginning of the process of selecting a car to the actual delivery. Athena kept me informed from the beginning of the process of selecting a car to the actual delivery. More
We are very pleased! As a first-time Lexus car-shopper/buyer, we weren’t quite sure what to expect. Eddy quickly became our partner as we explored a couple different veh As a first-time Lexus car-shopper/buyer, we weren’t quite sure what to expect. Eddy quickly became our partner as we explored a couple different vehicles and eventually purchased the NX. Eddy never pushed us toward something we didn’t want, nor did he rush us through the process. We were impressed with his friendliness and appreciative of his understanding of our situation. He followed through on everything he said he would do and, in the end, we ended up with the right vehicle - at a fair price. He was efficient and extremely thorough in explaining all the wonderful features that came with our SUV. He sure knows the product - inside and out - and we are happy that we had such a pleasant experience working together to get a vehicle that we hope to have for many years to come. With thanks to Eddy, we are happy to be a Lexus owner and look forward to seeing him now and then when we stop in for a car wash! We highly recommend Eddy at Lexus of Arlington! More
Great customer service, easy to work with. They provide a very good quality work . Great weriting area with complementary coffee machine. They provide a very good quality work . Great weriting area with complementary coffee machine. More
Dealership has little to no regard for customers well-being, time or safety. Employees seem incentivized to make numbers and not responsible sales. I was sold a vehicle with bald tires, like BALD ti well-being, time or safety. Employees seem incentivized to make numbers and not responsible sales. I was sold a vehicle with bald tires, like BALD tires. A non-functional horn, failing front speakers, and bumper that is falling off… all at +1000 the KBB More
Vehicle was returned in awesome condition, better than I could have expected. Thanks Lexus Service! could have expected. Thanks Lexus Service! More
I appreciated the excellent service on the pre-purchase inspection of my Lexus. Your evaluation enabled me to negotiate $1000 off the price of the vehicle. inspection of my Lexus. Your evaluation enabled me to negotiate $1000 off the price of the vehicle. More