Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
I have been a customer of Arlington Lexus in Palatine for many years now and find their service department to be very honest, friendly, attentive and competitively priced. My experience with Jose Garcia is e many years now and find their service department to be very honest, friendly, attentive and competitively priced. My experience with Jose Garcia is especially pleasant, and I request him on all my service visits. More
The service department went above and beyond to be sure the error message I was getting on my dashboard was resolved so that I wouldn't have any more trouble. Appreciated their respectful attitude toward m the error message I was getting on my dashboard was resolved so that I wouldn't have any more trouble. Appreciated their respectful attitude toward me and staying in touch as they serviced the vehicle. More
Always a pleasure working with Haresh Trivedi. He spends the time to customize the service you need to have done. He keeps you informed while you are waiting. He is a big reason I keep retuning He spends the time to customize the service you need to have done. He keeps you informed while you are waiting. He is a big reason I keep retuning to Arlington Lexus. The waiting area is expansive, private and pleasant. More
I never received a follow up call from anyone. I still haven’t received my second key! It has been almost 3 months. I called back couple of times and nothing has been done. Dealership looks spacio I still haven’t received my second key! It has been almost 3 months. I called back couple of times and nothing has been done. Dealership looks spacious and attractive. However, snacks were not refilled and there were no incentives offered. More
I recently stopped in with my son to look at my options on my warranty at the time and Manager Victor helped with my request. Pawel was a gem as usual and Manager Igor had a smile and was polite. I a on my warranty at the time and Manager Victor helped with my request. Pawel was a gem as usual and Manager Igor had a smile and was polite. I am a huge fan of the automotive industry and have loved Lexus models since I was little! I told my dad I would drive one one day. I'm currently saving up for one of the latest Lexus models it's super cool! More