Lexus of Arlington

Very informative throughout the entire service process keeping me informed as to what was being done and why keeping me informed as to what was being done and why More

I bought a used car. The check engine light came on 1 hour after leaving the dealership. Went back to speak to the Vladamir Tanev, the salesperson, he said firmly "they The check engine light came on 1 hour after leaving the dealership. Went back to speak to the Vladamir Tanev, the salesperson, he said firmly "they are not responsible after taking possession of the vehicle and there is nothing he can do to help!" After numerous attempts to resolve this issue, the dealership has yet to respond. This dealership was not what I expected from a quality establishment. More

My service consultant was excellent. I was at the dealership for less than 2 hours while my car was in for maintenance. Everything went smoothly. Appreciate the free car wash too! I was at the dealership for less than 2 hours while my car was in for maintenance. Everything went smoothly. Appreciate the free car wash too! More

I love Arlington lexus. The employees super kindful and helpful. My experience in this Dealer was excellent I will recoment to all my family and friends about this Dealer. A The employees super kindful and helpful. My experience in this Dealer was excellent I will recoment to all my family and friends about this Dealer. All the employees are doing excellent work in costumers Service very attent with every person who comes in every day. Thank you More

Service is excellent. Naresh was both knowledgeable and helpful. I will be back for regular maintenance on my Lexus. Naresh was both knowledgeable and helpful. I will be back for regular maintenance on my Lexus. More

The Service Department completed the required maintenance. Haresh Trivedi was very helpful in explaining the various costs for the work/tires and making sure the service was expedited because I maintenance. Haresh Trivedi was very helpful in explaining the various costs for the work/tires and making sure the service was expedited because I waited in the lounge for four hours before driving home More

My husband & I came in window shopping and wanting to know our options for a bigger car to accommodate our growing family. We left very happy and thrilled with our new car because we couldn’t pass on the know our options for a bigger car to accommodate our growing family. We left very happy and thrilled with our new car because we couldn’t pass on the deal we were getting. I’ve had the car a week so far and can’t get over it! Thanks Vladamir & Victor for helping us out! More

We had a wonderful and stress free time purchasing our third Lexus from this dealership. The salesman Ivan was a patient and understanding gentleman who tried to understand our needs and then find the mat third Lexus from this dealership. The salesman Ivan was a patient and understanding gentleman who tried to understand our needs and then find the matching car. My wife test drove several models before she decided on her favorite an RX350 L and Ivan was most helpful and answered all her questions. In addition to Ivan, the manager Igor Zigic was also very cordial and patient and on a subsequent visit Vladimir helped us out with resolving a pending issue as Ivan was off. A truly awesome dealership for purchasing a Lexus. More

I have been a customer of Arlington Lexus in Palatine for many years now and find their service department to be very honest, friendly, attentive and competitively priced. My experience with Jose Garcia is e many years now and find their service department to be very honest, friendly, attentive and competitively priced. My experience with Jose Garcia is especially pleasant, and I request him on all my service visits. More

The service department went above and beyond to be sure the error message I was getting on my dashboard was resolved so that I wouldn't have any more trouble. Appreciated their respectful attitude toward m the error message I was getting on my dashboard was resolved so that I wouldn't have any more trouble. Appreciated their respectful attitude toward me and staying in touch as they serviced the vehicle. More