Lexus of Arlington

It was great! What a nice surprise to get my tire replaced so quickly. Thank you for that!!!! Everyone at the dealership is always friendly and helpful. replaced so quickly. Thank you for that!!!! Everyone at the dealership is always friendly and helpful. More

The facility is impressive andWell well stocked with The facility is impressive and Well well stocked with refreshments. Nice showroom and ready staff to answer questions. Biggest fault is communicati The facility is impressive and Well well stocked with refreshments. Nice showroom and ready staff to answer questions. Biggest fault is communications with The maintence facility. I was told that to update my GPS would take maybe one hour with a CD, however the elapsed time was in excess of two hours. After one hour I checked with the desk and was told it would be at least another houe because the update was still downloading to my vehicle. Suprize to me! I was late to an important meeting therefor. Not happy customer. Will take next maintence need to Toyota dealer who I have had perfect exprience with over many years. More

All personnel are courteous. Scheduled appointment was started immediately. Lori, the service rep was very efficient and had excellent customer service. Cleanliness of the dealership was wonderful! started immediately. Lori, the service rep was very efficient and had excellent customer service. Cleanliness of the dealership was wonderful! More

same day pickup, free car wash. Offered 40K miles service package, including spark plug replacement. Provided price breakdown. Chose oil change and anti-freeze/ coolant change. package, including spark plug replacement. Provided price breakdown. Chose oil change and anti-freeze/ coolant change. More

the service made me feel like home. Everyone was so nice and super helpful. Would definitely recommend. Great service man to deal with . Loved it and super helpful. Would definitely recommend. Great service man to deal with . Loved it More

Excellent service, took care of everything requests and went beyond. Quick and easy as well and they always offer a loaner car if need be. went beyond. Quick and easy as well and they always offer a loaner car if need be. More

Lori D. was my service advisor and she was great. She told me my bike rack is too risky to install. It would scratch the trunk door. Dan Khoshaba suggested taking off front wheel from my bike and tran told me my bike rack is too risky to install. It would scratch the trunk door. Dan Khoshaba suggested taking off front wheel from my bike and transport it in the trunk. More

Great service as always.Very professional very organized team. Pricing was fair. Completing my service was done quickly and properly. Appointment was hassle free to get my car into the shop. Thanks. team. Pricing was fair. Completing my service was done quickly and properly. Appointment was hassle free to get my car into the shop. Thanks. More

20,000 mile was done quickly and I was happy with the loaner that they provided. I was not happy to hear my tires were at the end of there time at less than 20,000 miles. loaner that they provided. I was not happy to hear my tires were at the end of there time at less than 20,000 miles. More

We are very satisfied with your excellent service especially Tom Prondszinki ‘s excellent customer service. He is the same warm & friendly fellow from the start we met him .all the way to present ti especially Tom Prondszinki ‘s excellent customer service. He is the same warm & friendly fellow from the start we met him .all the way to present time. More