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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

April 11, 2021

I came in browsing for a potential car and was greeted by very professional and overall excellent service. Thank you for a wonderful car buying experience. More

by WSOBIEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba, Kamil Wojcik
Apr 11, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Arlington!

April 11, 2021

Ed very knowledgeable and helpful.Wait longer than Ed very knowledgeable and helpful. Wait longer than expected. Liked that car wash was up and running again Very clean environment. Staff very friend More

by KGWAGS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Apr 11, 2021 -

Lexus of Arlington responded

It's great to hear that Ed was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

April 09, 2021

All staff were very professional and kind and Easy to understand and great to work with and Friendly. I have no more comments on this service More

by LUISLOPEZ1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Haresh Trivedi
Apr 09, 2021 -

Lexus of Arlington responded

Luis, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 09, 2021

Service was excellent My car had 80000 miles service. Service was excellent My car had 80000 miles service. Pcv valve replaced as well as the light bulb in the back left side. Also oil change done .. More

by CRISCSONKA0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 09, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Jose and our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 09, 2021

I purchased my car there several years ago and have always brought my car there for service. They are professional, friendly, and give excellent service. More

by Joyp1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Apr 09, 2021 -

Lexus of Arlington responded

Joy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

April 09, 2021

The staff were friendly, and professional. My blue tooth issue wasn't fixed since I still have dropped calls. I've had it fixed twice.. It's not the phone, or Verizon. More

by KATRAG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Apr 09, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience working with Haresh here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

April 09, 2021

Excellent service Very quick and thorough Jose was very helpful waiting area was clean and inviting. Easy to make a convenient and timely appointment Thanks More

by Corinne48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose.
Apr 11, 2021 -

Lexus of Arlington responded

Thank you, Corinne, for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again!

April 09, 2021

Jose G is the best! He knows how to take care of his customers . Know how to explain about the car issues and make the best recommendation More

by KINGA.WARDZALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Apr 11, 2021 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

April 08, 2021

Arlington Lexus provides good reliable service. I have serviced my car there for years since purchasing it there. Staff is friendly and they provide me with a loaner which I really appreciate. More

by tikriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski
Apr 08, 2021 -

Lexus of Arlington responded

Thank you! Rob, Tom and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

April 08, 2021

Lori is really a wonderful person to work with. She is really helpful, patient, and striving to get our car issues resolved. Great to work with her. More

by LeeGuo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Apr 08, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review, Lee! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lori to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

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