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Lexus of Arlington
Arlington Heights, IL
3,622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,622 Reviews of Lexus of Arlington
May 03, 2021
Excellent service as always. Jose was our sevice advisor. Very nice and friendly. Only issue-- had a very difficult time finding hand sanitizer and stir sticks were not in protective covering Very nice and friendly. Only issue-- had a very difficult time finding hand sanitizer and stir sticks were not in protective covering More
by FOXSHOP923
Verified CustomerEmployees Worked With
Jose
May 03, 2021
Everyone was Knowledgeable, Helpful And Nice‼️ The best CUSTOMER SERVICE I have ever experienced. I will be referring as many friends as possible to Lexus of Arlington Heights CUSTOMER SERVICE I have ever experienced. I will be referring as many friends as possible to Lexus of Arlington Heights More
by TURNER4FAMILY
Employees Worked With
Mitch Horwitz, Marcin Ajdukiewicz, Oksana Sahan
May 03, 2021
The service at Lexus of Arlington is always a good experience. Ed Thalhammer is the BEST customer service agent in the business! No BS, or pressure, just the facts. experience. Ed Thalhammer is the BEST customer service agent in the business! No BS, or pressure, just the facts. More
by 2Rushed
Employees Worked With
Ed Thalhammer
May 03, 2021
I had a good experience while having my vehicle serviced due to a recall. I waited a bit longer than I was initially advised but they were nice enough to drop me off at home so I didn’t have to wait. due to a recall. I waited a bit longer than I was initially advised but they were nice enough to drop me off at home so I didn’t have to wait. More
by NA0
Employees Worked With
Na
May 03, 2021
The service to my car was excellent to the best of my knowledge. Tony was particularly good because he wanted to get everything right. Thanks for treating me ver special. Pat knowledge. Tony was particularly good because he wanted to get everything right. Thanks for treating me ver special. Pat More
by PHARRIS3
Employees Worked With
Tony
May 03, 2021
This dealership has an excellent service department. They are very professional and the quality of the work is first class. Also the waiting room and amenities are best in class. are very professional and the quality of the work is first class. Also the waiting room and amenities are best in class. More
by Glenn
Employees Worked With
Haresh Trivedi
May 03, 2021
I keep on visiting this dealership for my vehicle needs because the people at the service department are very friendly ,helpful and knowledgeable especially Hareesh Trivedi. The work they recommend is well because the people at the service department are very friendly ,helpful and knowledgeable especially Hareesh Trivedi. The work they recommend is well explained so we get an idea of the work they perform on the vehicle More
by Sunny09
Employees Worked With
Haresh Trivedi
May 01, 2021
The staff is amazing the place is first class. Add my service advisor couldn’t ask for a better service or person! A true asset to your company give that man a raise please. You work hard your whole life service advisor couldn’t ask for a better service or person! A true asset to your company give that man a raise please. You work hard your whole life when things go bad it should be taken care of this is my sixth Lexus no regrets! You will not be disappointed. More
by ANGELO17
Employees Worked With
Ed
