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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

May 11, 2021

Very professional and courteous team. Dan Khoshaba was our sales associate and I will highly recommend him to others interested in purchasing Lexus. Peter was also very helpful with the technology explana More

by MARGARET R
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Dan Khoshaba
May 12, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review, Margaret! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Lexus, and we thank you for choosing Lexus of Arlington!

May 10, 2021

Tony is awesomeHe was attentive, caring and explained Tony is awesome He was attentive, caring and explained things well! He gets an A plus from me. Thanks. I will be back for sure 😊 More

by Arti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 10, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and the team met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2021

Anthony was terrific- let me know timing and essential services. Needed a little more work than expected but the explanation was thorough and understood. Car is like new again ! More

by rgrabner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony - service department
May 10, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

May 10, 2021

The dealership is always friendly and helpful. Beautiful showroom and waiting area. Very clean. Tony in service explained everything that needed to be done on my car. More

by QUEST13013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service.
May 10, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

May 08, 2021

Tom is a great help. Highly recommend working with him at Lexus AH Also the team working on my car has given me prompt and superior service. More

by RAY218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
May 09, 2021 -

Lexus of Arlington responded

Thank you, Ray, for taking the time to share your thoughts on working with Tom and the rest of our team. We're glad to hear we delivered such a great experience!

May 08, 2021

This dealership is always very accommodating for any problem you have. I came in to get some air in my tires because they were low. I did not have an appt scheduled. Haresh wanted to make sure that ther More

by CKWELLS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 09, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 08, 2021

El mejor dealer q está al servicio de la comunidad el lugar muy limpio los empleados muy amigables siempre ofrecen los mejores servicios y estoy muy agradecido por lo q hacen More

by NECIFOROBAUTISTA-78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik
May 09, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2021

Friendly and knowledgeable customer service agents especially Hareesh Trivedi. Do not do any extra services without explaining the need for such a service and the benefits of that service etc. very go More

by Sunny09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 07, 2021 -

Lexus of Arlington responded

Thank you for your review and kind words for Haresh. We appreciate your business and our team looks forward to serving you again soon!

May 07, 2021

Great service. Advisor on top of everything and no pressure bs. No complaints. Great looking dealer ship and great waiting room with all the amenities More

by JB420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
May 09, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 07, 2021

Dakota was very professional, knowledgable, and helpful during my visit He did a great job in recommending future repair and auto service techniques. Jim Bradley More

by jcbplanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
May 09, 2021 -

Lexus of Arlington responded

It's great to hear that Dakota was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jim, for choosing Lexus of Arlington!

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