Lexus of Arlington

I highly recommend working with Eddie Bijou at Lexus of Arlington. The car we purchased was immediately available for a test drive when we arrived at the dealership and while we were out he assessed the v Arlington. The car we purchased was immediately available for a test drive when we arrived at the dealership and while we were out he assessed the value of our trade in. The price of the new car and the trade in quote was listed on one sheet of paper which eliminated the typical car buying marathon experience. Eddie valued our time and his price was fair and transparent. More

Clean dealership. The staff was very friendly and helpful. Came in close to closing time didn’t feel rushed. The experience was a good one. helpful. Came in close to closing time didn’t feel rushed. The experience was a good one. More

The process from booking to the actual date of service was seamless. My car needed to stay overnight and I was given a loaner. It was in great condition and my car came back to me in even better condition was seamless. My car needed to stay overnight and I was given a loaner. It was in great condition and my car came back to me in even better condition than I left. Great experience. More

Great, friendly and professional service! Came in for a test drive and ended up leaving with that same vehicle! Thank you for an amazing experience! test drive and ended up leaving with that same vehicle! Thank you for an amazing experience! More

Friendly, helpful, no pressure, timely, and care looks great at pickup. I’ve had this car for 16 years and it looks and runs like new. That tells you how they and I take care of this car. Would buy again great at pickup. I’ve had this car for 16 years and it looks and runs like new. That tells you how they and I take care of this car. Would buy again there. More

(1) I would gladly fill out the review if I could read the signatures on the paperwork! (2) None of the staff provided any business cards! (3) everyone had masks on so I can’t tell by the pictures provi the signatures on the paperwork! (2) None of the staff provided any business cards! (3) everyone had masks on so I can’t tell by the pictures provided! (4) provide a list of people that provided help with this sale! More

Easy appointment, text reminder is a plus, courteous and helpful staff, big and clean area to wait. Great experience. And free service is the most important. helpful staff, big and clean area to wait. Great experience. And free service is the most important. More

While I did have an issue with their customer service, the service manager called me and took ownership of the issue and addressed my concerns . will definitely be coming back! the service manager called me and took ownership of the issue and addressed my concerns . will definitely be coming back! More

This trip was very short, so nothing to say. Prior trips This trip was very short, so nothing to say. Prior trips would have been a lot more pleasant had DECAF coffee been available as well as healthy snac This trip was very short, so nothing to say. Prior trips would have been a lot more pleasant had DECAF coffee been available as well as healthy snacks. More

Service appointment was handled professionally and on time as promised. Loaner was similar to car left for service. Overall it was a very good experience. Appreciated the follow up by Jose and was qu time as promised. Loaner was similar to car left for service. Overall it was a very good experience. Appreciated the follow up by Jose and was quick to clarify any questions that I had. More