
Lexus of Arlington
Arlington Heights, IL
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3,622 Reviews of Lexus of Arlington
It would have been a better experience if the wait time for a service advisor could be shorter since an appointment was already made ahead of time. for a service advisor could be shorter since an appointment was already made ahead of time. More
The visit was short, the service was done on a timely matter. Haresh was very knowledgeable. I will come back in 6 months to do another oil change matter. Haresh was very knowledgeable. I will come back in 6 months to do another oil change More
Very patient with me. Very respectful towards me. Made sure I understood everything. On time with everything. I would recommend my friends going here if they need to purchase a car!:) sure I understood everything. On time with everything. I would recommend my friends going here if they need to purchase a car!:) More
Great service, as always. Tom is the best. He is totally professional and courteous. Always keeps me apprised of the status. Look forward to seeing him again. professional and courteous. Always keeps me apprised of the status. Look forward to seeing him again. More
Great service! Stood out from other Lexus dealers. Tom was super nice and made things so very easy. So great having a loaner to get to work. was super nice and made things so very easy. So great having a loaner to get to work. More
Haresh is always pleasant and happy to assist . Also easy to make appointment for service, will definitely refer friends to visit your dealership in the future to make appointment for service, will definitely refer friends to visit your dealership in the future More
Always quick and always thorough with inspections and maintenance. The vehicle history allows for accurate and quick communication to recommended services upon each new visit. Tony always made sure to ca maintenance. The vehicle history allows for accurate and quick communication to recommended services upon each new visit. Tony always made sure to call me with updates on my vehicle More
Great service and great people. We bought and service our vehicle there and are always satisfied. Appointment was on time and quickly completed and all issues addressed. vehicle there and are always satisfied. Appointment was on time and quickly completed and all issues addressed. More
Came back to check alignment. Steering wheel slightly to the left. Hardship took a look at it Right away. Issue resolved on its own but hardship put tapes on steering wheel just in case issuecameback so I c the left. Hardship took a look at it Right away. Issue resolved on its own but hardship put tapes on steering wheel just in case issuecameback so I can mark it. More
Service is good. I don't appreciate service people pushing services I don't need, I did contact harsh snivedi when I brought my son's car in. They said tires needed to be balanced and presented a high pushing services I don't need, I did contact harsh snivedi when I brought my son's car in. They said tires needed to be balanced and presented a highly deceptive graphic. s was given no satisfactory explanation. Understand for had to offer tires-they aren't really needed yet. Seems like Lexus hopes owners will spend unnecessary money. More