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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

November 06, 2021

My bringing my truck to Arlington of Lexus was a special and rewarding experience. I was treated with the utmost Courtesy. The service to my vehicle was proficient. More

by Billy brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 06, 2021 -

Lexus of Arlington responded

Thank you, Billy, we're glad to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

November 05, 2021

Prompt service. Clearly explained reasons for service. Beautiful accommodations while waiting in a safe environment during Covid. Helpful and courteous employees. More

by JIMTOMA
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 05, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 05, 2021

Outstanding customer service, I felt I was treated like family. Repair took much longer than expected, let me keep the loaner until my car was ready. More

by mjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Nov 05, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

November 05, 2021

friendly and professional service I am completely satisfied Looking forward to service my car in your dealership More

by vrot13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 05, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

November 05, 2021

very Accommodating and friendly atmosphere. Explained work that was done and not in a hurry to explain everything. Take time to listen to custmer on what is wrong and give estimates on how long it will t More

by ELSIEMONTANANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega, Josie Garcia
Report | Print
Nov 05, 2021 -

Lexus of Arlington responded

Thank you, Elsie, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2021

Thomas Prondzinski,the best!!! nice and very friendly!!!Knows his job very well!!! Fast and professional!!! More

by HOME3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Nov 05, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear that Thomas and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2021

Arrived late and yet they worked me in and completed so I could be on time for my dental appointment! More

by BLUMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 05, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington!

November 05, 2021

Nice and friendly very fast Good job I will be back Nice and friendly very fast Good job I will be back for for short again More

by LYUBEMAYA
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 05, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and look forward to seeing you again soon!

November 05, 2021

Very knowledgeable staff at front desk especially Mr Harih T. And very good waiting area with snacks and soft drinks More

by MATHUKUTTYTHOMAS
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 06, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2021

Lori is the best. Makes my visits effortless. Extremely happy with communication on what my vehicle needs and how to proceed. Very satisfied customer More

by SSCHULTZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 04, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fabulous review with Lori. We appreciate your business here at Lexus of Arlington!

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