Lexus of Arlington

Not satisfied with the car cleaning left the car dirty inside and out depressed as it's lexus dealership inside and out depressed as it's lexus dealership More

Phenomenal customer satisfaction from Eddie. Polite, courteous, considerate, professional, always addressed me by name when talking to me. We left Schaumburg lexus after speaking to Eddie on the phon courteous, considerate, professional, always addressed me by name when talking to me. We left Schaumburg lexus after speaking to Eddie on the phone and bought the car from him because of his demeanor. This is paramount to me, and I'd give him 100 stars if I could. He is the epitome of what a car salesman should be. More

My service experience at Arlington Heights Lexus was once again exceptional. They continue to maintain a high bar professionalism, high-quality service and extremely cordial staff. Tom and his entire staff a again exceptional. They continue to maintain a high bar professionalism, high-quality service and extremely cordial staff. Tom and his entire staff are simply the best. They always take the time to explain the service options and the pros and cons of doing different types of service. They keep me up-to-date during a service appointment and the fact that they have loaners available really makes it so much more convenient. Everyone from the person checking me in to the cashier are so welcoming and friendly. I would pick Arlington Heights Lexus for all my service needs. Thanks again Tom! More

Work done in a timely manner. Given a loaner vehicle so I wouldn’t have to wait at the dealership. Good and frequent communications from the service department. wouldn’t have to wait at the dealership. Good and frequent communications from the service department. More

Khan was excellent and so was Igor in sales and Igor in finance. They both were fantastic and made my wish come true finance. They both were fantastic and made my wish come true More

Really good service and great lounge plus there is food place to study and chill out but should work on the complimentary food and working on complaints place to study and chill out but should work on the complimentary food and working on complaints More

Best experience from beginning to end. It was a bit of a drive for us but well worth it. Friendly and knowledgeable. drive for us but well worth it. Friendly and knowledgeable. More

The team did a great job with maintenance. Reliable service and good customer support. Really appreciate it and will come back definitely. service and good customer support. Really appreciate it and will come back definitely. More

I was there for 3m film paint protection I paid 1500$ for the service and my car was not washed when it was returned to me. the service and my car was not washed when it was returned to me. More

I have been a customer for 2 decades. Service department is excellent. Haresh Trivedi always provides outstanding service. He strives to make everything easy for me and my wife. Kudos. is excellent. Haresh Trivedi always provides outstanding service. He strives to make everything easy for me and my wife. Kudos. More