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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

November 14, 2021

My service representative was very attentive and thorough. I would recommend him to anyone needing service. More

by GUSSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 14, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

November 13, 2021

I find everyone to be professional and friendly. The process is seamless and several times the staff has gone the extra mile for me. More

by Psyche25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Report | Print
Nov 14, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 13, 2021

Excellent overall experience smooth progress from start to finish .nice clean facility,courteous staff encounter More

by TRAHIM786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tran, Igor Zigic
Report | Print
Nov 14, 2021 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let Igor, Tran or our team know if we can be of any more assistance!

November 13, 2021

.It has been a pleasure working with Nas. Your costumer service was impeccable and expeditious. Dealer manager Marcin was most sensitive to our needs and made our experience very special. Thank you More

by PAPAJOE197
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz, Nusrath Khan, Igor Zigic
Report | Print
Nov 14, 2021 -

Lexus of Arlington responded

Joe, Thank you so much for your kind words Marcin and our team, and for taking the time to leave us this wonderful feedback!

November 13, 2021

The dealership is topnotch. The people that work there are friendly and helpful. I never had a bad experience. More

by TIMJOHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Nov 14, 2021 -

Lexus of Arlington responded

Tim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Jan 16, 2022 -

TIMJOHNS responded

Ed Bijou is intelligent, polite, courteous, knowledgeable and above all very honest. He deserves a promotion and a pay raise as soon as possible. It was a pleasure to have him work with us. 5 Big Stars TimJ

November 13, 2021

Excellent service! Excellent customer relations. Nice conversation. Very good and fast car service. I like it. More

by MEDOV50
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Beverly Luna, Sarah Lavigna, Adam Lemke
Report | Print
Nov 14, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

November 12, 2021

Great service! My service experience at AH Lexus was exceptional. Easy to schedule, finished on time, great all around! More

by RobS60004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Nov 12, 2021 -

Lexus of Arlington responded

Thank you, Rob, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

November 12, 2021

Great service, quality vehicles, The employees out there for you even after you purchase your car!! Would recommend to anyone !! Thank you for my beautiful vehicle best car I ever bought!!! More

by JB1703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Peter Demos, Nusrath Khan, Oksana Sahan, Edward Bijou, Adriana Cerlat, Jordan Zell, Dorota Mol, Jamie Brown, Rashard Grant
Report | Print
Nov 12, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington, we hope you'll enjoy your new vehicle!

November 12, 2021

I always get excellent service from service associate Haresh. He arranges for a loaner when needed and keeps me informed as to any changes in the maintenance of my Lexus. I am pleased with all aspects of More

by WILJIM7488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 12, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with Haresh and our team. We're glad to hear we delivered such a great experience!

November 12, 2021

The service was professional but I have one concern, my car has a strang sound coming from my left front end. I was told it was because I needed new tires. I got new tires this week and had them balanced More

by Billy brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 14, 2021 -

Lexus of Arlington responded

Billy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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