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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

November 20, 2021

In time, very professional responding good attention nice atmosphere teams are very good and positive thanks More

by DAWNTES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Nov 20, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Dawn. We look forward to having you as one of our valued customers for years to come.

November 19, 2021

My advisor Lori was extremely knowledgeable. Really on the ball. I will ask for her More

by RROMVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Lori delivered such a great experience!

November 19, 2021

Excellent service!!!! Beyond 5 stars. Very attentive and provided great service. I will not go to another location except this one! More

by amandaschee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, Amanda, and for taking the time to leave us this wonderful feedback!

Nov 19, 2021 -

amandaschee responded

You’re Welcome! I do need appointment for oil maintenance. Can you please set me up

November 19, 2021

Eddie B sold me a beautiful new Lexus last weekend! Such a great experience! Eddie was patient, supportive, and one of the best sales people I have had the pleasure of working with! More

by EWKA08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Igor Zigic, Yegor Azarov, Edwin Thalhammer
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Edward and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 19, 2021

You did an excellent job. and your staff are very accommodating I can even recommend the place. More

by Normanicolas007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again!

November 19, 2021

Lori took care of all the service I needed to bring my Lexus up to date. More

by pnbell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

November 18, 2021

Very professional service and comfortable waiting area. My car was finished with service on time and all was done exceptionally well! More

by AGCRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Nov 18, 2021 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again!

November 18, 2021

Very big needs communication improvement or would be 5 stars…more training for new staff More

by FITZMATIC17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Wierzba, Dorota Mol
Report | Print
Nov 18, 2021 -

Lexus of Arlington responded

Thank you for sharing your review. We are sorry to hear that you weren't fully satisfied with your experience and apologize for falling short of your expectations. We appreciate your business and your feedback, and will be sure to share your comments with the team.

November 18, 2021

Associates were very friendly from the second we walked Associates were very friendly from the second we walked in. Alex went above and beyond from Start to finish!!!!! Highly recommend this place! More

by ZANA-AGHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Peter Demos, Kamil Wojcik, Sevan Sayadian
Report | Print
Nov 18, 2021 -

Lexus of Arlington responded

Thank you so much for your wonderful review! We are thrilled that Alex had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus of Arlington!

November 18, 2021

I like this dealership, because it’s my dealership from 1992, and I have service there. More

by MOITREAL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Nov 19, 2021 -

Lexus of Arlington responded

We appreciate your business, Tony and our team looks forward to serving you again soon!

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