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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

November 26, 2021

Haresh Trivedi provided excellent service. He delivered on every thing he promised to do and my car looks great. More

by RARDEN33884
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 28, 2021 -

Lexus of Arlington responded

We are very happy to hear that Haresh provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2021

Fast, professional services. Special thanks to Bob, the sevice specialist. He was able to diagnose the problem just by listening to the noise the car was made More

by Rratiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Nov 28, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 26, 2021

Anthony was very thorough and helpful. Very friendly and treated us like family. He made the whole process very easy More

by Pvpv56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Landy
Nov 28, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business, Anthony, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

November 25, 2021

Quick and efficient. Great experience!Dealerships need Quick and efficient. Great experience! Dealerships need more quality people such as Haresh. Top notch. More

by Nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Haresh Trivedi
Nov 25, 2021 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2021

The overall service was good however on this trip I had cabin service done and was not made aware that an air freshener would be used it was a nightmare driving home with the windows open at 34 degrees and More

by bdruf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 24, 2021 -

Lexus of Arlington responded

Thank you for taking the time to submit a review. We are happy to hear you found our overall service satisfactory. We truly appreciate your business. We apologize, however, that the chemicals used during your cabin service created problems with your health. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and looking forward to speaking with you at your convenience.

November 22, 2021

Haresh is always efficient and professional and kind and knowledgeable. I appreciate my Lexus service and look forward to purchasing another this coming year. More

by LYNDACONNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 22, 2021 -

Lexus of Arlington responded

Thank you! We appreciate your business, Lynda, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

November 22, 2021

Good customer service. Lori was attentive and very helpful. Other staff were great as well. More

by CHIA.JOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Nov 22, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lori to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

November 22, 2021

Professional and running on time. Convenient hours. Very, very, very, very, very, very nice waiting room. More

by J.VAKAHARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Nov 22, 2021 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 22, 2021

Jose, Mitch, and Vlad are great, I always get first rate service when I bring in my SUV!!! My first choice for service at when buying a new vehicle. More

by CUBSWINFORERNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Ajdukiewicz, Mitch Horwitz, Tony Coyoc, Josie Garcia, Dakota Younglove
Nov 22, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience working with Jose, Mitch and Vlad here at Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 21, 2021

Haresh Trivedi at Arlington Lexus does a great job. he recommends good solutions and calls when the work is completed. More

by CHRISTOPHERNOWAK
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 22, 2021 -

Lexus of Arlington responded

Christopher, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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