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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 06, 2021

It was good enough to make a service at this location I will definitely comeback More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Dec 06, 2021 -

Lexus of Arlington responded

Nick, thank you for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

December 06, 2021

Really pleased with the experience we got from Adriana when I purchased my new Lexus Rx350. If you have to choose please ask her name. More

by lucky100field
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Oksana Sahan, Adriana Cerlat, Igor Zigic, Sevan Sayadian
Dec 06, 2021 -

Lexus of Arlington responded

It's great to hear that Adrianna was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Lexus Rx350! Thanks again for choosing Lexus of Arlington!

December 05, 2021

I think the service department is the best!Hey are I think the service department is the best! Hey are interested in servicing you even if you drive in off the street with no appointment and a tire pr More

by SPIKE6041
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Josie Garcia, Edwin Thalhammer
Dec 05, 2021 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2021

This dealership does have large inventory of most Lexus models. Pandemic has caused a shortage of some models. More

by BATHTUBTONY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro, Igor Zigic, Mitch Horwitz
Dec 05, 2021 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

December 04, 2021

Service department is excellent!! We have been attended to by Harish Trivedi who is very helpful and takes the extra step to make it easier for us when we bring our car in. We have used your dealership for More

by NARGISAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Dec 05, 2021 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Haresh to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

December 04, 2021

Always a pleasant experience at the this dealership. Tom P is wonderful to work with. More

by BLUIDAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Dec 05, 2021 -

Lexus of Arlington responded

Thank you for the kind words for our Tom and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 03, 2021

Great service and Jose was wonderful! Everyone is extremely nice and professional. I definitely will go back for service. More

by TAUGHT2LNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Dec 03, 2021 -

Lexus of Arlington responded

Thank you! Josie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 02, 2021

I had a problem with my Lexus and brought it here. Great experience for me coming here. Thank you More

by OJOPEPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Dec 02, 2021 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 02, 2021

Great service ultra friendly great job loved Enjoyed the Great service ultra friendly great job loved Enjoyed the free soda and snacks what else Cann I say perfecto More

by WEND.I678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Lori Devega, Josie Garcia, Brenda Ramirez, Elena Soriano, Edwin Thalhammer, Julianna Uriostequi, Dakota Younglove
Dec 03, 2021 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2021

Excellent support received from Haresh. Trivedi. He is honest and he tried to get job done while waiting in reasonable waiting time. However dealer service rates are expensive. More

by Imtiaz.s.ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Dec 01, 2021 -

Lexus of Arlington responded

It's great to hear that Imtiaz was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

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