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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

January 31, 2022

I am very pleased with the quality the of my car repair,and the professionalism of the service. Jose Garcia represents the highest level. More

by Wieslaw Markowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Wieslaw, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

January 31, 2022

Tony is truly the best! Very professional and detail oriented. car servicing experience improved by a lot due to his efforts. Thank you Tony! More

by CLAUDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department, Claudia! We look forward to sharing your compliments with Tony and the team, and don't hesitate to let us know if we can be of further assistance.

January 31, 2022

Jose kept us informed on the progress on the work being done. Everyone was very nice More

by rel1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Jose and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2022

The service rep Lori was very responsive to everything I questioned about my vehicle, took time to explain required maintenance schedule and made sure I had an understanding of what the process was. More

by nerism101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 31, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Lexus of Arlington.

January 30, 2022

The service is great and they get you in and out,My service rep Lori kept me up to date on the service and also made sure they wash my at although the washer was close Thank you Lori More

by rdstidhum
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 30, 2022 -

Lexus of Arlington responded

We are very happy to hear Lori provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2022

We always see Jose he is amazing he makes the whole experience so much better More

by donroger200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 30, 2022 -

Lexus of Arlington responded

Don, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

January 30, 2022

Very pleasant to work with and Thorough team. Will definitely come back and recommend people More

by Adreyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jan 30, 2022 -

Lexus of Arlington responded

Adreyana, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

January 29, 2022

Tony was great! He was very busy when I arrived but he took the time to make sure I understood all the work that could be done. As well as prioritizing the more critical work that needed to be done. More

by Jama0390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 29, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 28, 2022

Tom was very professional and easy to work with - prompt with updates and knowledgeable. Great service! More

by JaeK1006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jan 28, 2022 -

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 28, 2022

The service was great, friendly, knowledgeable and courteous. Tony C was wonderful! Showrooms are beautiful, clean and inviting. More

by Hazelnut2333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Beverly Luna, Sarah Lavigna
Report | Print
Jan 29, 2022 -

Lexus of Arlington responded

It's great to hear that Tony delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

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