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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

January 28, 2022

Haresh is great to work with. He usually outdelivers whatever he has promised. Very professional and extremely courteous. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jan 29, 2022 -

Lexus of Arlington responded

Dan, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Haresh delivered such a great experience!

January 27, 2022

My experience with Service agent Haresh has been excellent. He explained to me the service needed for the car. More

by Shebamol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jan 27, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

January 27, 2022

Great customer sevice, expert advice, a real desire to please and perform the appropriate service. More

by Albersstudios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 27, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Tony and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2022

Work completely quickly and efficiently. A few days before this visit, I was in with a tire issue. They replaced the tire without an appointment. More

by Marci.albrecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 26, 2022 -

Lexus of Arlington responded

Thank you for your business and this review, Marci. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2022

Tony was very attentive and made sure my concerns were addressed. My experience was exceptional! More

by Grantreaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Tony Coyoc
Report | Print
Jan 26, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. Tony and our team appreciate your business and hope to see you again soon!

January 26, 2022

Tony explained everything to me fully and the service was performed in a timely manner. More

by debbiam7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 27, 2022 -

Lexus of Arlington responded

Deb, Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Tony was able to help, and we hope to see you again!

January 25, 2022

Very efficient service. Appreciated your sending reminders. Tire rotation and all systems checked. Alert when lease up More

by BNkoala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tony Coyoc, Josie Garcia
Report | Print
Jan 25, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 25, 2022

I came for scheduled service yesterday, and was extremely happy to get that done in very short time, great customer service, Bravo!!! More

by BORIS_S99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jan 25, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Edwin and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2022

The service was quick, the dealer is modern and comfortable. When we were waiting for the service they have provided a car for us to go shopping, they are very thoughtful. Highly recommend this pla More

by EY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jan 25, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2022

Jose Garcia always provide excellent customer service, and very knowledgable. Im always happy with the service and the customer service they provide, thank yo. More

by rav23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Jan 25, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose and our team to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

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