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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

February 03, 2022

I took my car in for a service, which was covered in my lease. I waited for my vehicle, grabbed their free coffee, completed my office work comfortably in their luxurious dealership in the meantime. Mr. Ed More

by Ashiq Malik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Tony Coyoc
Feb 03, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Edward had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

February 02, 2022

People were great. Prices were very high for very routine things. I wonder if all of it was truly necessary. More

by FAHRNEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 02, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

February 02, 2022

Like always service was done quickly and professionally. Lori was really helpful even when there were super busy that day. More

by ALICJA Zajkowska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 02, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 02, 2022

Lori was welcoming and very helpful. She listened to what I wanted, made it happen, and confirmed at pick up that my floor mats were cleaned. Great communication as well! More

by jkals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 03, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, Lori, and for taking the time to leave us this wonderful feedback!

February 02, 2022

Service advisor Tony was excellent. Explained oil leaking underneath engine and asked me to return after driving 1000 miles for further evaluation More

by REDDYBUFFALO418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Feb 03, 2022 -

Lexus of Arlington responded

We are very happy Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 01, 2022

Great experience at Arlington... friendly staff, good service prices, timely service. I plan on coming here (from Schaumburg) for future visits. More

by OJPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Feb 01, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

February 01, 2022

The service advisor was great and very helpful. The The service advisor was great and very helpful. The service was completed quickly as well. More

by LAURIE.WEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Feb 01, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 01, 2022

Nice and friendly stuff, they took care of my car pretty fast plus they land me a car More

by AREKZIOBRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Feb 01, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

February 01, 2022

I have purchased vehicles from the dealership and have always had a great experience. This time was no different. My sales rep Mark Burdeen has retired but he was kind enough to refer me to Ed Bijou who d More

by GEORGE.MEDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Igor Zigic, Mitch Horwitz
Feb 01, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, George, and for taking the time to leave us this wonderful feedback. It's great to hear that Ed and our team delivered such an excellent experience!

February 01, 2022

They always go above and beyond. I prefer them to any other dealerships I’ve been to. More

by Mmmmm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk, runners. , Josie Garcia
Feb 01, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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