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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

February 06, 2022

I’m on my third Lexus and my favorite thing is my same service guy Haresh has been there all that time. When he sees me he always comes over to me and takes care of me. He always goes the extra mile More

by GPERDIEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 07, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

February 05, 2022

The service is great and Lori was very professional and helpful. We were given a loaner and the work was completed on schedule, More

by HELEN8444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 05, 2022 -

Lexus of Arlington responded

Thank you for your very kind review, Helen. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lori and our team here at Lexus of Arlington.

February 05, 2022

Great service department very friendly and very knowledgeable plenty of available appointments and Great amenities More

by cfigler2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Mark Silverston, Tony Coyoc, Lori Devega, Josie Garcia, Edwin Thalhammer, Beverly Luna, Sarah Lavigna
Feb 05, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

February 05, 2022

Mr Trivedi was wonderful. So quick to give me service. Great experience that will recommend you to everyone More

by RNBET100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 05, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Haresh and our team were able to help, and we hope to see you again!

February 05, 2022

Great service rep. Explained the process well and finished the required work in a short timeframe. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 05, 2022 -

Rich responded

Lexus review.

February 04, 2022

Great friendly and knowledgeable service and staff topped off by a great car wash...send. More

by grgreenwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Feb 04, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2022

It's really hard to decide where to start my rant. So, I arrived here hoping for some nice service to get myself a decent car, and later that day left this place speechless. No words. I had a pleasure t More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Mitch Horwitz
Feb 03, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business, Alex, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

February 03, 2022

Needed the brakes and tires replaced on my ‘14 ES350 and it was handled promptly and competently. My service rep, Lori, did an outstanding job of orchestrating the service as well as executing a price match More

by NBLASS
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 03, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

February 03, 2022

Great experience! Very professional, very quick and very straight to the point. I was so pleased with the service provided More

by adrian_pescaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Feb 03, 2022 -

Lexus of Arlington responded

Thank you, Adrian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

February 03, 2022

Mr KhanWas personable,efficient and professional 😊.at Mr Khan Was personable,efficient and professional 😊.at this Lexus in Arlington dealership. Pleasant no hassle experience. More

by Cathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Some I do not remember, Nusrath Khan, Tony Coyoc, Sevan Sayadian
Feb 03, 2022 -

Lexus of Arlington responded

Thank you, Cathy, and congratulations on your new vehicle! We are so glad that Nusrath had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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